This is the worst Papa Johns I have ever experienced in my life! I ordered pizza, wings, and a desert and I order 4 garlic sauces with my order. My food gets here, there are NO SAUCES. It takes the driver 30 mins to bring back my sauces that I PAID FOR!! So by then my food is already gone. So i call and tell the manager that people order extra sauces because thats what they want for there food and I was robbed out of really enjoying my food because I didn’t have the garlic sauces that I ordered. So he offered to order me a free pizza and a desert, which I said is fine. So today I decide to get my free food, the guy on phone tells me that they are good to put 6 sauces in the bag because they forgot them the last time I’m like cool, the food gets here AND THERE ARE NO SAUCES. I called the store the employee said it was his second day he couldn’t get a manager for me because they were all busy, he couldn’t give me the corporate office number because he didn’t know it so I said give the phone to another employee who has been there longer so they can tell me the number he refused to do that as well, so I told him I didn’t care if the manager is busy I need to talk to her so they put her on the phone and she basically did not care at all, and it really showed she acted like she didn’t know what I was talking about she didn’t want to help me and all she could offer me was the sauces which should have been in the bag in the first place. Please do not waste your time and money on this place terrible customer service and terrible employee not taking accountability for their actions. Better off eating...
Read moreThe crew working Friday night can't get orders right. I ordered 3 pizzas. I arrived to pickup 2 were just 5 mim away from being pulled from the oven. When I noticed the pizzas waiting on the counter I asked about it. They said it was just 5 more minutes to finish the 3rd one. In the meantime time the 3rd pizzas is being finished or literally tossed together and I watch it get inthe oven all of this while there were no other orders being filled and everyone behind the counter was more interested on checking their phones and cracking about then putting pizzas in the oven. All the people working there with the exception of one lady wearing a cap all others either weren't wearing anything and the hair was blowing everywhere or were wearing a cap with long hair everywhere. Very unprofessional very incompetent. The pizzas 2 were correct order but done poorly the 3rd one that they missed well they couldn't get that done right either the crust was so thin that all of the sauce and content went through and fell apart. This was supposed to be in a regular crust. The pizzas were more like a size medium and then the large size ordered. Extremely...
Read moreSo i originally ordered a pizza well done the pizza came to my home soggy and falling apart i called to explain my displeasure with my service and the man on the phone actually argued with me that it was well done but he did give me a free pizza for a later date and promised next time to throw it through the oven twice to ensure it was cooked all the way through after giving me bad attitude and calling me dude the whole time then when I followed through with this order I got a female employee on the phone who was rude and condescending telling me thats not the way they do well done but she reluctantly agreed I waited an hour and a half for my pizza to be delivered less than 7 miles from the resturaunt to be not only cold but the delivery driver didnt knock on the door didnt even wait for a tip they sat it at my door step and just drove off i even had a tip ready for them not to mention the pizza is still soggy and undercooked if this is the way this resturaunt does business I will drive out of my way to go to another pr just go with another service altogether I wish I could...
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