Check-in: I reserved my room through another website. When I had arrived for check-in, I thought the desk clerk did a good job checking us in. They provided us with enough information to get through our night i.e. pool hours, breakfast time, etc.
Room: I had a deluxe room which seemed well taken care of through the years of many people passing through. The room had a seperate living area with a couch (pull out bed) and flat screen tv, a wet bar sink, bathroom with toliet and shower, a separate sink outside of the bathroom, a sleeping area with two queen beds, a second tv, microwave, and mini fridge, desk, ac/heating unit, closet with a extra blanket and iron with ironing board.
Room issues: The mini fridge does it job but there is no freezer compartment.
Couch with pull out bed-the matress is a bit thin and springy. We used the extra blanket as a matress cover since the room did not provide one.
Bathroom-Yes it seems a bit dated but it is not a concern for me. The concern is the slippery tub, with a combination of water and soap. To counter the the situation, I used a towel to provide some sort of foot traction for my child.
Pool-The water looked a bit murky. Pool towels are available at the desk but once they run out, you may get floor towels.
Other informatiom: Laundry Room is a bit dated but does gets the job done. It is coin operated so bring some quarters.
Some of the items provided at breakfast include: waffle batter, waffle maker, syrup, scrambled eggs, potatoes, mini muffins, bread, yogurt, apples, oranges, juice, coffee, cereal, and milk.
Overall: The hotel provided us with a good place to rest for a day. Also, the area is located within walking distance to multiple...
Read moreLet me say it was out of true desperation of needing a place to stay that we pulled in here.
We were greeted in the lobby with the foul odor of fabuluso, a child running around & staff sitting with get on the couch with feet in the seat and their literally rear-end hanging out of their clothes. This should have been our hint.
Aarp & senior citizens discount was verbally told to be accepted, but not applied.
The luggage cart is not usable with the narrow hall to the elevator, they have an ill place half circle table just outside the elevator on the lobby floor. The staff laughes when someone struggles with the luggage cart, elevator & hall way.
The rooms APPEAR clean, the floor has hidden holes and dips under the carpet- be careful that is a fall risk.
The bathroom- UTERLY DISGUSTING!! There was fecal matter from the front of the toilet paper holder, all the way around behind the toilet to the shower. There was a white growth from the wall about 2 inches of on the floor. The door jam & door were so black from being touched, it was hard to believe it was ever cleaned.
This was reported to the front desk, with little to no reaction.
The breakfast, I would avoid, unless you like stale food, film on juices, cold coffee, hot water, chunky milk and true paper small rinse your mouth size Dixie cups.
WIFI is a joke!
If all this had been seen before 8pm, we would not have stayed. we were there less than 12 hours, just needed sleep to safely continue driving. WILL NOT RETURN This is on our path to and from Medical treatment...
Read moreWe were told there was 1 room left but they would need to check it because someone checked into it and then checked back out. I asked why they checked out, and if there was something wrong with the room. She said no, the room was fine. However, the room smelled like feet when we walked in, and the toiletries that would normally be set out were not all there. Shampoo was there, lotion and conditioner were not, and the soap dish was not clean. Also, the hand towels hanging up were not all there, some gone and not replaced. And the ones that were there were not set up for a new customer. Looks like someone had used it and put it back. The hangers in the closet were all spread out and looked like a client had removed the clothes and the plastic laundry bag was missing. Normally the closet would be straightened up and the laundry bag replaced. It just seems that someone used the room before us. However, the city’s hotel rooms were all full and we needed to stop driving for the night. The bed sheets appeared to be clean, and we were only staying there for a few hours to sleep. The next morning, my husband couldn’t find any coffee in the breakfast area during breakfast hour, so we checked out and left. The room was disappointing because someone went and checked it before we checked in, but it wasn’t clean. The pool was closed down by the health department according to a sign on the pool door. This room was almost $300, but not worth that. Upon checkout, the lady wouldn’t speak to me, even after I spoke to her asking...
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