Took my phone in for a screen repair. The employee on staff, Travis, was very nice and friendly and super helpful. Took his time to answer all my questions and make sure I understood everything. Right before I left the phone to be repaired I had mentioned another issue I had with the phone. That was just me complaining about the phones because it’s three years old and I was starting to experience different problems. I left the store and came back and not only had Travis fixed the main issue I brought it in for but he went out of his way to fix the other issue as well! I was having problems charging my phone, it would lose connection with the charging cable. Travis took a little extra time to clean out the charge port. He then explained what was causing that issue and what he did to fix it. You only have to talk to this young man for a few minutes to realize he’s intelligent, but he is just so friendly and personable too, He takes pride in his job and actually enjoys taking care of people. Good Customer service is definitely a lot harder to find these days, especially customer service that’s not manufactured or forced, it’s just a good person which translates to a good employee. Better take damn good care of him because any company would be very lucky...
   Read moreTyler was awesome. Replaced my screen protector quickly, and perfectly. Also told me about Zagg cases and their drop ratings while I waited! Very pleasant and productive visit! Will return and recommend! Travis took care me several other times when I visited ZAGG to replace a battery and screen protectors for myself and my wife. Everyone here is awesome! Even though I moved further away, still worth the drive to get the great service that I receive at this location!
I go here often, this is an update for a visit today, April 28th, 2025. Tom was great, had my screen protector changed and out the door quickly as always. Have gotten great service from Tyler, Travis (several times) and Samantha at this location as well! The entire staff that I have met here is really very friendly and give good service. Been coming to this location for 6...
   Read moreI’ve been going to Zagg since about 2014 when they opened in Downtown Salt Lake. Their products are great. I started purchasing Keyboards for tablets. I worked with public schools and found their headphones held up a ton better than others when used constantly in lab settings. Zagg was always good to find items and help with purchases. When I get a new phone I always bring it in for a screen saver. If I drop them I would much rather have it crack than my phone’s screen. Zagg is always friendly and helpful and it only takes minutes to have them replace my screen protector. We are going on vacation so my husband ran up to get a new protector and he was in and out in a few minutes. Both the City Creek Zagg and the Farmington station Zagg’s have been great...
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