I had a sales person by the name Brendon Padilla contact ME about purchasing a watch that I had for sale ON MARKETPLACE. I was asking $19,500 and he made an offer of $16,000. And I informed him that I could not let it go at that price. He then asked me if I would bring it in to his workplace at diamond jewelers in Fayetteville and he would keep it for a day and try to get me more money. He told me if he wasn’t able to get me any more money he would deliver my watch back to me at my home. Later on he contacted me and told me that he could not even honor the $16,000 that he offered. He hit me at a ridiculously low price of $14,000. (Keep in mind this watch appraises for $19,000.). Since he couldn’t honor his price I ask him if he was still going to deliver the watch back to me at my home. He said NO. That I could come and get it during their office hours. I would not recommend him or his company to anyone! There are plenty of honest jewelry companies out there that won’t lie to you and Deceive you! So BUYER...
Read moreI highly recommend Romance for any of your jewelry needs!
I purchased my wife’s engagement and wedding ring as well as my wedding ring from Romance for our wedding in the fall of 2018. Nick helped me design custom ring for my wife and made sure I was getting the best possible price for what I wanted. He was also able to have a great selection of diamonds brought in for me to chose the perfect one for my wife’s ring. At no time throughout the process did I feel any pressure to spend more money or buy something which was not exactly what I wanted.
My wife and I have loved stopping by to have her rings cleaned and be greeted by name and catch up with Nick. Everyone in the store makes you feel like family from the moment you arrive.
I cannot say enough praise about Romance, the incredible owners, and Nick. They are true professionals and represent everything a local...
Read moreWe are very pleased with Romance Diamonds Jewelry Store in NWAR. We received outstanding customer service from them, especially when we met with their gemologist Brendon Padilla in various occasions. Over a 2 weeks period he brought in various diamonds for our evaluation which were shipped from their wholesaler based in NY, until we finally chose what we wanted. He was extremely patient & knowledgeable in helping us through the process of better understanding the diamond dynamics & grading reports. He will continue to offer his assistance every step of the way until the ring is finished. His expertise & patience is greatly appreciated!! I would not hesitate to do business...
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