My sister and I have been going here every two weeks for nearly two years now. The quality of the work is the BEST I've ever seen. We get dip, pedicures and eyebrow waxing.
From the moment you walk in the door, you're warmly greeted by their friendly staff. Kenny is such a sweetheart! They immediately have you sanitize your hands and take your temperature to ensure the safety of everyone during this pandemic. You order your services and even a drink to enjoy while you're there. By the way, drinks are on the house! How cool is that?! The facility is clean and very spacious.
I make appointments with Jackie and she does a great job making sure my nails are even and not bumpy and that they're thin and natural looking the way that I like them. She is very detail oriented and makes sure that they are perfect. Mary has also done my nails quite a bit and does an amazing job as well. My sister makes her appointments with Michael and she's always got some kind of funky request for her nails. He never backs down from the challenge and never ceases to amaze us with his talent. Justin gives the best pedicure I've EVER had. I swear my eyes rolled to the back of my head more than once during the massage portion of my pedicure. It was a very deep massage on my legs and feet and much needed after a long and taxing week at work and my feet are baby soft! I will wait in line for Justin so that I can get him to do my pedicures! Mary does a great job on the waxing. I love how fresh and clean my eyebrows are after I've had them waxed!
But aside from how great the services are, I have to say that one of the biggest reasons that we keep going back like clockwork is the people. You walk in and are immediately greeted with enthusiasm and a welcoming tone and treated like an old friend. Andy has worked so hard to make sure that everyone who comes in the door is a happy customer. He will bend over backwards to make sure that you are happy. There are some people that you just can't please but let me assure you, he and his staff does everything to try. We LOVE Veneto and we LOVE the staff. 🥂Cheers you guys!🥂 Thank you for doing such an amazing job and making us feel so welcome. We love y'all and look forward to seeing you every two weeks! My sister and I will be forever...
Read moreMoved to the area about 2 months ago. Been to this place about 5 times. Inconsistent experiences. First time I went, it was great. 2nd time, I was charged an additional $4.99 for a trim down when I was there for a fill. I didn’t understand this. Isn’t this included? I challenged her on this fee and she said that’s normal. I have NEVER been charged that again there & nowhere else in the 20+ years I have been getting my nails done when I am paying full price for a fill or new set. Nail tech making up fees. Today… went in for a pink/white ombré & pedicure. Pedicure went great. My nail tech (Mimie) seemed agitated right away. Told her what I wanted & she brought over a darker pink. Not asking if that was the correct color, just assuming. When I asked her for the lightest one, she was annoyed. She was annoyed by the AC blowing on her too. She seemed uncomfortable the whole time, constantly adjusting my arms & hands. She didn’t ask for the shape, just assumed I wanted them narrow, I didn’t. I asked her to square them and had to ask her a second time to fix it. Then once the pedicure was done, she made me move to a seat at her desk to make her more comfortable. In the walk over, the plastic toe separators messed up my toe polish. The rest of my time there, I had to sit pulled out because my toe nails were wet. I was very uncomfortable to the point that my left arm was shaky because of a recent back surgery. She didn’t care despite her having to stop because of the shaking. Didn’t say a word. She was comfortable, that’s what mattered. I had to hold my arm so it would stop. Never asking if I minded moving, or if I was comfortable, nothing. She has very poor customer service skills. She was busy laughing with the other ladies sitting close by. She also cut me with the nail file. No...
Read morePRO - Michael is definitely great at his work, especially if you like designs. I get my nails dipped with or without tips (depending on the condition of my natural nail) love that he takes the powder back to the cuticle making the nail appear more natural, and his nails are never bulky and thick. Some nail artist will shave down the nail base at the cuticle and after a few hand washes your nails start to like like you need a fill even though it’s only a few days later. CON - Sometimes he seems bothered or short, but that may just be his personality or a slight language barrier. He isn’t ever blatantly rude, and his work is good.
PRO - I also recommend Mimi. She’s great at her work, will check in with you while she’s doing your nails to make certain she is doing them to your liking, and she has a pleasant disposition! CON - She shaves down the nail near the cuticle, so it looks like you need a fill after a week. Again, she is good at her work and very pleasant.
PRO - The shop owner has a great personality, he is customer oriented and aims to please, and if there is ever an issue he will rectify it within reason! CON - They are a bit pricey for basic nails. I get a short single color dipped set, sometimes with or without tips, maybe a slight shaping so that they aren’t too square and it will be around $60 or above. My short nails seem to always be marked as “long”. Most times I stay natural shaped, but occasionally I will get Almond or Coffin shape, but I always keep my nails short because I know my weaknesses, and typing with nails is one of them 😂.
Give them a try! Everyone’s experience is different based off your...
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