Parking is ATROCIOUS and NOT disability friendly! Went to an event on 3/15/25 and was told the parking lot outside the Cattle Barns where the event was held was full. I am disabled, so I asked if it was closed even for handicapped parking and was told yes. Was then redirected across the street to that lot. Again asked about handicapped parking, and was told if there were any open, we'd see them. That lot didn't have ANY handicapped parking that I saw, and it was an extremely far walk from that lot to the Cattle Barns.
Worse, we passed MULTIPLE open handicapped parking spaces in amongst the scattered horse trailers and such parked every which way. And yes, they were parked over other handicapped spaces, which is illegal if they do not have handicapped plates and/or placards. Why do horse/cattle trailers need this upfront parking, when it should be open for disabled patrons? And why can these trailers park across multiple spots seemingly in any direction they want, including in the aisles? (see photo)
Events held at the center have no control over the parking situation. This is Will Rogers Center itself. I've included pictures of the open spots denied to me, and in the one with the arrow, I'm standing at the back of my vehicle in the lot we were made to park in, and that arrow is pointing to the building the event was in.
To make disabled patrons walk/wheelchair this far, especially when they have handicapped permits and handicapped spots are clearly marked in that lot is appalling. It made me want to turn around and go home, but I'd driven an hour to get to the event. I can only imagine how many other disabled people had to weigh that option themselves, and that's customers these events are possibly missing out on. AND we're paying $12 for parking, it's not like it's free.
So if you're disabled and going to Will Rogers for an event, be aware you may have to walk way farther than you planned, all while passing handicapped spots you could have and SHOULD have been...
Read moreThis has got to be the WORST venue I've ever visited. First visit and will be my last visit. I've never experienced such a disorganized, inefficient management for parking for an event in my entire life of going to venues for events. I was there for a final fantasy concert on Saturday, November 12, 2022 that started at 7:30 pm. We arrived at 7:00 pm and there was a long line that was not moving. We didn't know what was going on. We saw a person who looks like he works there that night and asked him if this was the line for the ff concert. He said yes. 2 cars skipped is while we stopped and asked him. Anyway, we were basically in line to pay for parking for about 35 minutes. It seems like the card processing machine was taking a very long time to process. Once we got in the parking lot, there was no sign or directions of where to go..we circled around the outside parking lot and it was already full. Luckily we saw another employee who happened to walked pass our car and said to go to the garage...anyway we found parking in the garage and got into the concert at 7:47 pm. Thank God they were playing the star spangled banner and didn't start the concert yet since they were told the parking issues...on top of that, the conductor tripped and almost fell off the podium because the stand for him was so small!!! That could've been a lawsuit right there. By the way, the auditorium had lights that were not working as seen in the picture. I would not come back to this terribly managed parking venue. usually there is traffic when an event ends, not when it's a whole hour...
Read moreI’m new to FW, so this was my first time visiting. The inside was beautiful—very art deco. The parking, however, was a total disaster. We attended the symphony and were given ZERO instructions on where to park. There were thousands of cars packed into the lot, vying for spaces because some rapper was at Dickies, and there was no way to tell where symphony parking began and Dickes Arena parking ended. Perhaps it was all the same?? No idea. There were no signs anywhere except super vague “event parking” signs. Which event?? Dickies or Will Rogers??? We had no idea, and it was super stressful. We didn’t want to wait in the VERY long line trying to get in the garage only to discover we couldn’t park there because it was for Dickies. They need to put up clear signs indicating where parking is for each facility, and if all parking is for BOTH facilities, then label it as such. (For ex: Parking for Will Rogers Center & Dickies Arena ONLY”) This clear signage would be an easy fix. There’s no need to stress out attendees unnecessarily just because someone doesn’t want to pay for new, better signage. FW is growing, so these facilities need to update so newcomers...
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