Mobile King Cellphone Repairs — Attraction in Galveston

BEWARE OF SCAMS TO AVOID HONORING WARRANTY!!! They practice it here. There is no proof we had our phone fixed anywhere else. I showed him the receipt and he said if I can show it, he will Honor it. I guess he didn’t expect me to check my checking account and soon as I pulled that up, he opened the phone and said look at this color of the part this is not ours. I am doing research and this is a very common scam that phone repair companies pull to avoid taking care of their previous work. So wtbs, come here but make sure you have them explain how will they know if you got it fixed there if you have to come back. Record the person. Bring someone with you to record the transaction. Upload that video and pull it out if you need to. I’m not going to go into my awful experience. What I rather share is how not to get taken advantage of. If they fix your screen, have them open the inside and show you what it looks like. Take a picture of the insides, the receipt and ask about the specifics of the warranty. Also have them gently press your newly fixed phone screen down to see if a color prism or effect will show up. This is what the man said will show if the phone screen is “cheap”.

Some young lady previously fixed my daughter’s phone here in April and we are back a few months later in July when it had a line going down the screen. He tells us the phone wasn’t fixed there and that’s not their screen based on some type of print & a colored circle it had on the inside and the cheap screen check. We don’t know anything about that cuz we are not in the business of fixing phones. He tried to vouch for the young lady even he was not there when we did business with her.

Unfortunately, the best recourse is to have new customers be made aware of what they can do to not be scammed by phone repair stores. Have them tell you how they identify “their” screens to know it’s their work & record them. Also, if you do business with anyone at a phone repair store especially this 1, just make sure you record who it is and what they are doing. It’s a shame we have to do all that.

Also, if they never honored their warranty they still owe you if you paid for the “better screen” which is probably just a way to get more money. 2nd, these people don’t plan on you having proof of service & getting a lawyer and suing them for everything else that happened due to them not honoring their warranty. If you have a warranty and you plan on honoring it, you would have explained the details of the warranty so the customer will know what can void the warranty. I recorded him saying he would take care of us if we have the receipt and then he didn’t. I’m so happy he’s ignorant because now that I have that recording and him saying he would honor it and deciding not to well before my daughters got upset, he has screwed himself. He didn’t even tell me how the warranty can be voided out and he didn’t even fix the phone, and he took it apart with no intentions of fixing the phone further damaging it. The lady never explained how we would have voided and they didn’t have us sign anything showing that we understood. That is proof you shouldn’t even do business here nor take it seriously. They scamming from the beginning cuz warranties involve that. I love consumer law because hard up business end up gambling with the wrong customers. Again, thank you for trying to take advantage of a veteran. I don’t need to even pay for a lawyer because as a veteran it’s free so I’m coming and you’re gonna wish you at least pretended to put in a new screen...

Make sure when you go to show them what does work on the phone and what doesn't that way when they do fix whatever it is wrong with the phone gets done and then they do not say that for example the speaks where not working at the time you take the phone to get fix then they charge you again even tho you just paid them to fix one thing and the speaks where working but somehow after getting fix the speakers don't work anymore and to get that fix even thought you told them they was working they still charge you again not even 1hour later after picking it up so make sure you show them what does work and does not work so that way they don't say oh they where not working when you brought the phone in.....well first of all I have been a client to you twice first time y'all did a good job second time around my husband and I took his Iphone to get fix the only thing that was wrong with his phone was the screen everything else worked perfectly...(by the way both times we did not sign no document)...going back to my husband's Iphone y'all fix the screen good but when we got home he received a call and they could not hear him, we found out that both speaks did not work ...so we went back to your place to let y'all know because when he originally dropped off the phone the only thing wrong with it was the broken screen ...that been said...y'all told him yes y'all can fix the speakers but that it would cost him $25 more after just paying an hour before $72 for a broken screen witch by the way it was a good price just didn't think y'all would break his speakers then make us pay again to get them fix I have my bank statements for all three transactions if you would like to see them ....IM NOT A LIER thank you...

This guy is great and he knows his stuff. I had an iPhone that fell from a roller coaster and was smashed to hell. Right away he was ascertaining if the motherboard was bent and explained to me how and why that mattered. He plugged in a new screen to test the phone and make sure the motherboard was still okay but it wasn't. He happened to have a used iPhone (newer model than what I had) and gave it to me at a decent price. He even through in a basic phone case and a metal sticker so I could keep using my magnetic car mount. Before I paid for the phone he let me sign into my iCloud and restore from my latest backup. He even let me put my SIM card into another used phone he had so I could complete the two-step verification. All this was happening close to his closing time but he stayed open for me to make sure everything was setup correctly and working before paying for the phone. He was friendly and talkative and was very knowledgeable about smartphones and their components. He also gave me some advice on a cheap way to get the motherboard fixed just enough to get any data from it that I might need. I highly recommend this place for smartphone repairs and...