Platinum Jewelers — Attraction in Germantown

Would leave zero stars if possible. They “lost” my yellow diamond engagement ring they had on consignment for me. Preston the owner was not helpful, made it clear that he did not care they lost it, and refused to even look at security camera footage to see what happened to it. I’ll never do business at his stores again. Obviously someone or an employee stole it or he sold it under the table. I had to keep calling him about it....their customer service is worse than terrible. Very sketchy business practices. He swears this has never happened before...I don’t believe that for one second. Do not shop/do business at this scam of a...

Preston and Keith are the very best in the business! I don’t trust anyone else with my jewelry. Preston just created two custom rings for me. They are the most beautiful pieces of jewelry that I will cherish forever. The process was so seamless, I cannot believe how quickly he was able to make these for me. I will continue to recommend over and over. You guys have the best prices and your professionalism is top notch. Thank you a million times. I’m already dreaming up my...

Preston and his team are second to none. Always friendly and fast service. Excellent quality at a better price that other shops. They took my ADD wife's broken description of what she wanted for an updated wedding set and nailed it perfectly. She was floored that they could make her dream...