Cross Timbers Winery — Attraction in Grapevine

My friends and I came visit this past Sunday. They came and surprised me from Austin, and they wanted to do a winery tour/tasting. We found this one and we were very excited. Once we got there, the staff was not welcoming & very rude. Told us that they are closing, when it's 4:30. We didn't realized they closed at 5pm. They said we could still do the wine tasting so we stayed. Paid upfront and tip upfront because I assume they would give us great service. From our past experience at wine tours has always been great so I thought this won't be any different. There was a party of 5 next to us and we were a party at 4. There was two staff and both of them were only servicing the people next to us. We had to ask for the complimentary to cheese & crackers we were supposed to get. We did the 5 tasting, they just poured the wine and never really given the story of the wine or where it came from. We were just reading on the paper they gave us. We thought once those people left they'll pay attention to us but they didn't. They started putting everything away and cleaned up. Ignored us and talked among themselves. We hurried and drank our wine. Asked if we could go outside and look around. They gave us about 10mins before they told us to leave. We loved the house and wine tasted great. We would've bought bottles but they service they gave was the worst service we ever received. We will never recommend our friends and...

My friend and I were visiting Grapevine and made it a point to stop at Cross Timbers Winery based on its reputation. We were so glad we did!

The fun started when we arrived: we were standing on the porch, admiring the lovely old farmhouse, when a charming young man popped his head out the front door and cheerfully asked, "Are you ladies looking for a wine tasting?" When we assured him we were, he beckoned us inside and seated us at the tasting bar. He turned out to be the manager, Christopher Hankins, and was extremely well-versed in wine varietals, the farmhouse and its history, and the surrounding area. We spent a delightful hour tasting a good selection of wines (4 tastings for each of us, which came with cheese and crackers), chatting about wine, art and theatre, and settling on the best wines to buy and bring home. It was a wonderful time!

After our tasting, we toured the farmhouse and grounds and marveled at how beautifully it had been renovated. The winery definitely takes pride in caring for the buildings, inside and out; we saw several staff hard at work gardening and maintenance.

I can't wait for the next time I'm in Grapevine and can stop in at Cross Timbers!

(My apologies to everyone at Cross Timbers; I thought I had posted this review shortly after returning home, but just realized I had not. I want to be sure other travelers know about this...

Very disappointed that we have had an event booked for 10 months and get a call today that they double booked the venue. We find this out just 48 hours prior to our party. Very disorganized. They don’t answer phone calls or emails in a timely manner. Usually takes two or three emails to get a response. I should have seen the red flags. I DO NOT recommend booking an event here as you can’t trust their calendar. Offering to reschedule us for another day does not work when the caterers, band, and hotel have all...