Stop & Shop — Attraction in Greenwich

Edit 10/19/2018: Raising rating from 1 to 2. They re-reconfigured the checkout, which is a meaningful improvement. But the other downsides all still apply in my opinion. Cart wranglers still very helpful.

Edit 4/5/2018: Avoid this location. Really. It keeps getting worse and worse for me. Yesterday, two items had incorrect prices at self-checkout. When I complained to an employee, I received a very bad attitude (bad enough I was motivated to complain in writing to the Connecticut Department of Consumer Protection).

If you must patronize Stop & Shop, the small Glenville location is tired, dirty, but better than this one. And the west Stamford location is cleaner, larger, but further. Edit 10/11/2017: Avoid this location (lowered rating from 3 to 1). Service quality here has significantly deteriorated post-renovation over multiple visits. On today's attempt, I abandoned cart and left. Acme, Whole Foods, DeCeccos, Balduccis, and Citerella are all better nearby options. Edit 7/16/2017: Currently temporarily closed for renovations. The store across the street is now an Acme and slightly preferable except for its inferior parking lot and access. It's totally fine for a tired generic neighborhood store. It's better than the A&P directly across the street mostly because of the better parking and opportunity to partake of the liquor store, Cosi, etc in the rest of the strip mall. Deli was fine, I stay away from the prepared foods, and like everything in Westchester & Fairfield counties it all costs more than you think it should for what you get. Staff seems perfectly nice, especially the...

The town of Greenwich currently has an indoor mask mandate and yet Stop & Shop is not enforcing mask-wearing, putting employees and customers at risk.

Edited: Interesting that Stop & Shop is going to unnecessary lengths (i.e. gloves) to protect employees rather than mandating and enforcing mask-wearing. The current evidence suggests that the likelihood of contracting COVID-19 from a surface is highly unlikely, whereas close proximity with an infected person, particularly one who is not wearing a mask, is much riskier. Thus, the extensive disinfecting is likely useless.

There was no indication of one-directional aisles earlier today when I visited Stop & Shop and customers certainly were not traveling in the same direction. Regardless, the times when I have most often come in close proximity to someone who is maskless have been at self check-out kiosks, which I find highly concerning because of the time spent scanning and bagging groceries.

What is so onerous about adhering to local rules, particularly when they are consistent with best practices in preventing the...

Around past 4pm. April 19, 2021, I went to self check-out to pay for my groceries at Stop Shop in 161 West Putnam Avenue, Greenwich, CT. I was scanning my 5 gal. spring water first followed by a handful of groceries, maybe about 5 or 6 items more. After completion of my payment, a cashier helper on duty came to me and ask me if I run my 5 gal, spring water, I replied, YES I did. Told her to check my receipt if she don't believe. She commanded me to go to customer service with peoples eyes looking at me as if I cheated or stole anything from this store. She did not carefully go over if there is an entry in my receipt that I really paid the water already. So I requested their supervisor to open the coupon slot on the machine I used to prove that I really scan it and so the supervisor did and found my one and only water return ticket inside. The supervisor did check my receipt as well and she found out it was paid. The cashier helper was nowhere to apologize me. Does humiliating customer makes her happy??? I promise myself not to go to this store anymore even if I...