Ambers Furniture — Attraction in Hanover Township

Very poor customer service and not authentic at all. We purchased a finning table with eight chairs and a server on 12/13/2021 and paid down payment of $500 in advance and promised end of march or beginning of April for delivery, delivery day was delayed to April 26 and then to may second until I received a call from the employee that the furniture will be only a table with four chairs out of eight with no server and asked for FULL PRICE to be paid before delivery second day. I said why would I pay full price for incomplete delivery, I will pay for what I get now and pay for missing pieces on the day of delivery. Second day called me and the owner with a very rude attitude asked for full price to be paid in advance with missing four chairs or the table will be given to another customer and our $500 could be returned. WHY WOULD I PAY IN ADVANCE FOR FURNITURE NOT DELIVERED YET?! If now told me he would deliver it for another customer, do you think he would be trustful to deliver my missing pieces paid in advance on time ?! Noooo don’t think so ! Got our $500 back and waisted almost six months of waiting.!!! Not recommended at all dont waist your time . Buy from an authentic place with finance that doesn’t ask for full price...

Ambers furniture store is great! I stumbled upon this store on Facebook as we were looking for new furniture for a while after we had really awful experience with one of the big furniture chain stores. From the first entrance into this store until the delivery of our furniture, we had nothing but the best customer service! I met with the owner of the store the first day and he was just an amazing person with great recommendations. Even when I called to check on delivery status young lady on the phone (sorry I cannot remember her name now) was very professional and kind. She called me back when she said she would and that does not happen often nowadays, unfortunately. The three men who delivered our furniture were also very professional and even helped us take out our old furniture. They did not have to do it but for them it was all about that above and beyond step. I was more than happy and satisfied with entire shopping experience with Ambers. We will for sure return to this store! Thank...

Let me begin by saying that they provided us with exceptional service! We kept going back and forth looking at different styles and colors. We were pretty indecisive on what we wanted to get. The owner was very helpful and patient with us, he answered all our questions. The delivery staff was very kind as well. We got our couches just in time for a family gathering and everybody was amazed by them. The couches have built in speakers, charger for your phone, outlets and a few small spaces to store things. They also have 3 different light settings. We had never seen couches with all these features. We were so excited when we got them. Apart from all those features they look great and are very comfy. Would definitely recommend...