Convinced that I needed an afternoon ice-cream fix, I went to the New Haven Road UDF in Harrison, OH. I was met at the ice cream counter by Kayla, one of the most welcoming persons I have ever encountered at any establishment. When I was indecisive (which I tend to be when choosing one flavor of ice cream out of a showcase full), she offered to let me sample. When I changed by mind three times, she was calm, patient and accommodating. When I still couldn't make up my mind, she made helpful suggestions. I need to add that she's a great saleswoman- I ended up getting a 2-scoop sundae when I originally went in for a cone :) Please let Kayla know that my treat of an afternoon ice cream was made extra special by her kind service. Cashier 153 was also very pleasant. Whatever the New Haven Road UDF is doing in finding great folks to operate the store,...
Read moreWildly underwhelmed.
In fact, it was almost embarrassing how terrible the sandwich looked on the menu compared to what I received when I ordered. Most of the employees look far more concerned about their appearance than their actual work or service.
The malt I had ordered feels like someone assembled it blindfolded. It had essentially disregarded everything I entered on the machine and some things were just thrown in there.
This place came highly recommended but with this visit, I couldn't dare recommend this...
Read moreI was so disappointed today as husband went there for milk and my once a year Turtle Sundae!! Head for it and the attendant did not know how to make it. Another person was called and then notified him that they had no pecans, which is why I love the Turtle Sundae!! So he had a choice of cashews or peanuts! Darn! What a big disappointment! He should have just asked for the expensive refund! But he chose cashews. He was so apologetic when he got home. He knows how I love my pecans! No pecans???? Was a...
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