Harbor Freight — Attraction in Hasbrouck Heights

I needed to pick up work gloves so I stopped in on my way to work on February 22, 2025, a Saturday. Since I had time, I looked around and found other items I was interested in, a little over $100 worth of items. The first items I grabbed were three pairs of $1.99 work gloves and a pair of $9.99 work gloves. As the cashier rang up my items I noticed she put the 3 pairs of gloves aside. She told me the total then said do to the policy of due to the law of not being allowed to sell wearable good on Sunday, I said but it is Saturday, she kept talking and said they are having an issue with the system and I won't allow the sale. I requested to speak to a manager and she said no she can't and repeated the total. I asked for her of she could ring up something that was the same price because I really need the gloves and they were the only reason I stopped in. Again, she said no. I said I want to speak to a manager, she made a phone call, didn't even hear her speak to anyone, she hung up and said, she said she called corporate and they can't do anything about it. I told her to cancel the whole order, I will just go somewhere else. This is horrible customer service and disrespect that the manager didn't come out and speak to...

This is a fantastic place to buy all your small DIY projects. This like a candy store for the average guy and gals that enjoy the tool shop. You can find almost anything you need to work on your house and your vehicles as far as tools are concern. One caveat is, it’s not always top of the line tools. But for a lot of around the house projects it’s all you need to get the job done. For professional use I would have to stay out of that because I only use the tools I’ve bought for the house and personal use. I’ve bought sanders and polishing tools, so far so good. As for the cordless drills and tools I’ve not invested in any yet. Although they look well made. Air compressors, soldering tools, all types of sockets and wrenches you name it. I’ve bought the solar lights for around the deck and so far they are holding up. My manual sprayers for disinfecting are also...

Think this may the first 1 star I give. The cashier lady was rude as soon as I walked in. Not sure what the bad energy was but I certainly felt it through out this experience. It was the first time I was turned down a return even when I had valid receipt within time window. The items were just oil filter piers that didn't fit my pwc unit. They were back in original packaging. The lady had the manager came and Robert was just as rude if not worse, said the tools were dirty! I will try to attach pictures of the items. Never had such an experience in any other business. Wonder do they treat all customers with returns this way or was it something about...