Mi Pueblo Greensprings — Attraction in Homewood

Mi Pueblo would receive 5 stars from me, provided the employees valued customers. As stated in other reviews, I get the feeling that non Hispanics are treated differently by employees, and that they do not appreciate my business or my money. I have shopped there frequently over the past few months with the expectation of better service. Today I waited to pay for my bakery item while workers stared at me from behind the glass. Finally someone took initiative to take payment for my item, he bagged it, and I went on to the butcher. The men behind the counter served all of the Hispanics, even those who came after me, as I waited. They laughed and joked and finished their conversation, and only THEN did they acknowledge me. The young man asked for what I wanted, and without attempting to get even close to the weight I asked for, threw it in the counter, and said “that it”? Before I could thank him he turned around and walked away. Because his departure was so abrupt, I stood there, convinced that he was coming back with a price sticker or something, but he went on to continue his conversation with the other workers. As I walked back pass the bakery and towards checkout, the lady at the bakery insisted I come back and pay for my bread. I told her repeatedly that I had already paid, finally pointing out the man who took my money, and the fact that my item was bagged and stapled, something typically done behind the counter, after payment. No apology was given for her mistake. At the checkout counter, the young lady was watching movies on her phone, as she worked. While not surprising, I found it to be disrespectful of the customers. The treatment today from the bakery, the butchers section and the cashiers station solidified my resolve to not return. I like the quality of their produce and LOVE their bakery selection, however I refuse to spend money at this...

We are from Gulf Shores, AL. When we go the the Birmingham area "Mi Pueblo" is a must stop place for us. It is so clean and organized. I love walking in a smelling the fresh baked Mexican bread. The fruits and vegetable displays are beautiful and have so much variety of fresh produce available. The bakery is the best. The bread is warm and fresh. I love the tortilleria. They have excellent quality corn and flour tortilleria. Across from that they have a refrigerated section of various cheeses and chorizo. The fresh meat counter is amazing. You can tell the freshness and quality of the meat, poultry and seafood they offer. They have a restaurant section which has a large selection of entrees made to order available. They also have a buffet. The price is incredibly reasonable. The selection is fabulous. They have soups, rice, beans and so many things to pick from. They also have fresh steamed tortillas as well as a bar with salsa and various toppings for your plate. They have fountain drinks and the tastiest horchata and jamaica. The store has everything and as mentioned is clean and organized. The staff is friendly...

Last Saturday I made my regular biweekly visit to Mi Pueblo supermarket. My main reason this time was to get a pumpkin for a soup recipe. I found one weighting a bit over 13lbs. The following day I cut it open, only to find it completely black inside. I had bought a rotten pumpkin. Today I carried it back to the store for an exchange but Mr. Daniel the manager, told me that without a receipt he could not help me. I explained that I don’t save my grocery receipts, since I never return food, but he simply refused to give me a nice one. Then I asked him that if I would pick another pumpkin, could he cut it for me before paying for it. I only wanted to see the inside and make sure I was getting a good one this time. But to add to my disappointment, Mr. Daniel said he could not cut a pumpkin for me, even though Mi Pueblo sells cutup pumpkins by the pound. Shame on you Mi Pueblo!! Not a way to treat your loyal...