Little Bellies Ultrasound & Pregnancy Spa — Attraction in Houston

I will start by saying that this facility is really nice , smells great and the room sizes are huge and comfortable. I initially came in for a gender confirmation & the first tech was very friendly, nice and made me feel very welcomed. I did have an issue with my ultrasound. It took a very long time to confirm gender ( my baby was uncooperative) and subsequently once that was established I felt like the rest of the visit was rushed & the ultrasound pictures I got were indecipherable. In addition to that, all of my ultrasound photos said third trimester despite the fact that I am not even half way through my second trimester. This was upsetting to me for a number of reasons. I felt like I couldn't share my pictures as a birth announcement as originally intended. I sent an email as instructed about my concerns and was initially ignored. But ultimately I was contacted by the office manager about my poor review on Google ( I removed it to give them a second chance, big mistake) the tone of the conversation was pleasantly condescending, and I was not feeling too confident in coming back for the free scan because I thought I would be treated badly ( I was right) but was assured that was not the case, so I took a chance. also when explaining to me that I could come back, the manager let me know that he didn't really see an issue with my complaint and that he knew "I was probably just hormonal" I let it slide because I know he probably doesn't know any better. I rescheduled for a different day and he informed me that he was putting me with a different tech so I would feel more comfortable. Upon arrival I was promptly greeted and taken back to a room. It was honestly awkward and downhill from there. The tech was very rude and standoffish with me. The first thing she did was tell me that she knew I was coming in for the free scan and all but demanded to know why. I let her know one reason ( I had a few) and she immediately went into lecture mode telling me how I was wrong to feel the way that I did. The rest of the scan was cold and impersonal and I got the distinct feeling that she would rather be doing anything else. She was honestly kinda catty with her responses to my questions and I felt very awkward and unwelcome. Again my pictures given were gibberish but I learned my lesson the first time and just video recorded the entire session myself . I was able to pull better pictures from screenshots of my video. I will not be coming back or recommending this place to anyone. I did get a follow up call after my appointment from the manger asking how it went, but I ignored it. After all of that I just didn't feel like getting called hormonal again or getting another lecture about why I shouldn't have complained. So I sent them a 5 on the text review so that I would not have to deal with anyone else from that establishment, at that point I was pretty much over the whole experience. My suggestion would be to come here in your last trimester only if you want a 3d/4d scan & record your own video. Also, I know that they have a come back for free rule if you are unsatisfied, but I wouldn't recommend using it as you will be rushed and treated poorly. I know I'll probably get another phone call asking me to take down my review, but I'm just going to ignore it. At this point I have zero confidence in this...

Title: Mixed Experience at Little Bellies Spa - Some Ups and Downs

Little Bellies Spa, located at 40 Ultrasound Pl. in Houston, offers a range of services beyond the traditional 3-D ultrasound experience. However, my visit to the spa left me with mixed feelings.

When we called a couple of weeks ago inquiring about a massage, we were informed that it was not an option, which was confusing as it is listed on their website and displayed on their wall. This lack of clarity was the first sign of the communication issues we encountered during our visit.

Upon entering the spa, we had to take an elevator to the second floor. Unfortunately, there was no one present to greet us, leaving us to explore the empty room for a while until we discovered a QR code that we were supposed to scan for check-in. It would have been nice to receive a more personalized and welcoming experience, perhaps through a video message explaining what to expect at Little Bellies Spa.

A lady eventually came to get us and led us to our room without providing any explanation of what to expect or introducing herself. I had to ask for her name. Additionally, I made the mistake of wearing a leotard, and when I asked for something to cover myself with, she gave me a blanket but stayed in the room while I undressed. While I didn't mind, I understand that others may find it uncomfortable to undress in front of someone they just met. This lack of privacy was disappointing.

Despite these initial shortcomings, the actual ultrasound experience was enjoyable. The technician provided commentary, identifying the different features of our baby and working hard to capture images we liked. We decided to have some pictures printed and were offered the option to record the baby's heartbeat and have it placed in a bear. We gladly accepted, not realizing that the bear came with a hefty price tag of $40. It would have been helpful to have been informed of the cost beforehand.

When it was time to check out, I requested to use the restroom, and I was directed outside of the spa to a separate facility. Upon returning, I found that my husband and son had already been rushed off. This rushed and impersonal approach throughout the visit made me feel like we were just part of an assembly line.

Overall, while the ultrasound experience itself was enjoyable, I cannot wholeheartedly recommend Little Bellies Spa due to the lackluster customer service, communication issues, and the feeling of being rushed. Additionally, the question on the form regarding whether your doctor knows you are there raised some eyebrows. It is essential for a spa to prioritize customer comfort, communication, and transparency to create a positive and...

So this is our 4th child. Me and my fiancé scheduled a last minute appointment on January 20th, 2025 at 3pm. We filled out the check in/intake form on our way to the office. We arrived at 2:45pm. We got to the waiting room and there is not a window to check in but a door with a QR code for you to check in if you haven’t already. There was another couple that walked in at the same time as us. They were called to the back. Now 3pm has passed and more people start to walk into the waiting room and get called to the back. Then I receive a phone call asking where am I and if I planned on showing up for my appointment. I am so confused asking if I’m even in the right spot and telling the person I have already checked in. Then an ultrasound tech comes out to the waiting room and asks which family was next. We then let her know about the mishap and she walks us to a room that was very clean and inviting and me and my fiancé were excited despite the mishap. We give her my due date and she then says she will calculate how many weeks I am by the baby’s length. She calculates our son at 31 weeks and 1 day and tells us we won’t be able to see much because of the placenta being in the way of our baby’s face. I tell her if we can’t see anything I don’t want to force anything but if we are able to see him the 15 minute package is fine instead of the 25 minute 5D we originally chose. We unfortunately were not able to see him well, so she started doing the 2d images which we did not request because we already saw my son in 2d at our normal OB appointment that very morning. I continuously told her I didn’t want to force anything if we were not able to see my son on the 5D. At this point I should have got up off of the table. I was a bit confused at what was going on. I thought she was just continuing in 2d so that no one’s time was wasted and we didn’t leave in disappointment. We got to the desk and she priced us at $139 for 2 blob images of the 5D and the other 2d images. Then after we explained to her she told us she could drop the price to $112. We wanted to speak to management at this point and even wrote to corporate on their website. We told her we didn’t want their goodie bag nor the 2d images that she printed or the email of the session. So disappointed because we were told by my obgyn that morning that I was 30 weeks and 3 days which is why we scheduled the 4d/5d appointment to begin with. We ended up not having to pay anything after we let the ultrasound tech know that we didn’t want any of the images or the goodie bag that they offered. This is our last child so we’re a bit disappointed, but we know once our son comes out in human form we have a...