Couldnāt have asked for a better experience! I texted Wayne and Arlene after work hours on a Friday night for a rush order engraving for my proposal. Wayne responded immediately, helped provide exactly what I was looking for and got to work.
His professionalism didnāt stop there however. Knowing my girlfriend (now fiancĆ©) and I were traveling through Idaho falls, from Atlanta and headed to Montana, he stayed in constant contact to make sure we could secretly transfer the stone at Walmart without her seeing.
The stone was more than I could have asked for and led to a flawless and sentimental proposal. Wayne even continues to message me after to make sure all went as planned and showed real appreciation for this big moment in our life. I highly recommend anyone using this company and best of luck with the business...
Ā Ā Ā Read moreI am a 100% satisfied customer. I was sent a coupon for a discount on engraved items. I have been wanted to do a memorial rock for my grandfather. I checked out A&W's etsy website and found lots to choose from. They have many fonts, sizes, and designs I could select. Upon ordering a memorial rock for my grandfather, I was contacted within minutes to check that everything was lined up and spelled correctly. I was able to see a sample of what the wording would look like and it was great to see that A&W understood what I wanted. I asked if the order could be ready by a certain date and A&W did everything possible to do a good job and have it ready by the date I hoped for. The rock came packaged nicely and was exactly what I was hoping for. They use real rocks and engrave exactly as I hoped. I would definitely order...
Ā Ā Ā Read moreI just received 3 of the 4 stones from my order and can't express how happy I am with them. I see that #4 is arriving in a separate package. I understand because these are HEAVY. They are beautiful and exactly what I was hoping for. My 60 year old little brother died last month of issues related to prostate cancer - way too young. These stones are for his wife and 3 kids and represent quotes from music that they and he loved. He was a geologist who loved rocks! This is why the rocks were so important in my purchase and these are beautiful. Thank you for artistry and excellent customer service. Delivered on time and exactly as promised. Wayde sent a proof to confirm the engraving...
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