FLAWLESS CUSTOMER CARE at PMR! I had a gold crown removed recently, and my dentist’s office suggested selling the gold, so I went to Precious Metals Refinery in Indio. When I went by the first time, they were closed, but I came by during business hours, and I’m so glad that I did. From the moment that they let me into the secure building, I was made to feel welcome. I didn’t have an appointment, and I didn’t come in with a bunch of jewelry to sell. However, Valerie greeted me with a genuine smile and made the process so easy. The entry area and front counter are very clean and attractive. Valerie evaluated the crown right in front of me and used objective readings to get me a price. I was very happy with the price I got for my old crown, which would probably have just gathered dust or ended up in the trash. Instead, I can take myself out to dinner! :-) The whole process was quick, transparent, and confidential. The other office staff whom I met all greeted me pleasantly.
Later in the week, I returned with some nice gold and sapphire pieces that had a lot of sentimental value but not a lot of weight. Carole helped me and took plenty of time to evaluate the pieces and make me an offer. She treated me with care, honesty and sensitivity. It was clear that the staff at PMR is not just here for the money. PMR gives excellent customer care. I recommend...
Read moreI can't even think of the words to describe how amazing Valeria R @ PMR Indio is. You can see the passion and feel the genuineness. She took me @ 4:59pm and they close at 5pm. Even took the time to help me identify and educate me on the pieces of coins and silver bars I brought to sell. Gave me the highest and best price around(I went to every competitor in the region). Transaction was easy and fast. It's rare I leave reviews but this experience with Valeria blew my mind that I am still in the parking lot of PMR, in my car leaving this review. Thank you Valeria for the hospitality and memorable experience. I will most certainly be coming back and recommending you any chance I get. You are an incredible asset. PMR is lucky and must be proud to have you. Don't take my word. Go and see...
Read morePMR Claims to Offer 95% of spot Price for Bullions Sold, yet the Employee Patrick at this establishment offered me about 82% of Spot Price, Take your business elsewhere , These people care more About Duping you , I can Only imagine how many people they take advantage of that Are in dire need to Transfer bullion into cash from this establishment.
Spot price per kilo to date - 783.00 PMR Offer for selling my Kilo bar With them -around 689.00 95% spot price would be around 743.00
They then Gave me an Excuse claiming they get a Lot of Clients selling Kilo bars. this establishment looked pretty Lonely judging By there not being any other customer other than myself at that point in time , They must be Buying Kilos from themselves claiming themselves as a client DON'T TRUST This...
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