This morning, I wanted to invite my Mom to enjoy a delicious breakfast at her favorite restaurant which used to be Los Corales but after today's service with the waitresses we no longer consider stopping by here ever again. I work in the food area and understand the significance of employees providing a positive and welcoming service to their customers. Today my Mom and I experienced the most unwelcoming, uncomfortable, rude, mean and careless attitude you can receive from former workers. We used to be frequent customers because honestly we enjoyed and loved the food here but the rude service we received today made us not want to ever come back again. No one served us, we needed to be helped but we were left ignored, and when we did get help, the women who worked here felt extremely bothered and above all rude towards our approach. The waitresses had an extremely mean tone in their voices and their body language was unwelcoming to the point we felt unwelcomed. It felt like they were forced to provide us with their service at our table. I never leave complaints but I needed to let the store know. I never experienced such an awful experience at a restaurant before. I wanted to use this as a way to let you all know how important customer service is in the food work place. The attitude you bring in to a work place can either make a customer come back or...
Ā Ā Ā Read moreI called this place and they notified me that there was available space to eat here. As I walked in there was about 5 tables available to sit down at. And one of the waitresses told me to leave immediately or wait outside as they can only have 17 people in at a time. I told her that I had called and they said I was fine to sit with my party of 3. She said she didnāt tell me I could sit. And if I wanted to eat there to wait outside. They donāt even have seat to sit outside in this heat. I asked if I could speak to the manager. She came out and told me it wasnāt her problem that I didnāt know how to read the sign in the door that said only 17 people allowed. I again told her that I was on told on the phone that I was able to come and that they have 5 empty tables right in front of me. She said to go outside and read the sign. The sign arenāt even visible and the font is very small. I suggested she make the signs bigger and she said it wasnāt her problem I couldnāt read. Horrible customer service here. I would not recommend which is a shame because the food here is great. (1 out 10 wouldnāt...
Ā Ā Ā Read moreI don't normally go out to eat but decided to take my grandson and enjoy authentic mexican food. He got the kids taco plate which was a flat tortilla with chunks of carne asada. No cheese, lettuce NOTHING! He didn't even eat it. I ordered the flautas with rice and beans. I got 4 not hand made but FROZEN CORN TAQUITOS with fake meat topped with pickled onions, lettuce, 2 slices of cucumber and 2 slices of avocado. The beans "you could drink them with a straw" the quacamole for the chips were waterd down avocado sauce. No salt and no flavor. I have been to this place before and the food was actually good. I don't know if they are cutting costs due to the summer, but if so... JUST CLOSE!! 20.00 SHOT TO NOTHING. I WOULD NEVER EVER RECOMMEND THIS PLACE NOR VISIT IT FOR GOOD FOOD AGAIN BECAUSE THEY DON'T HAVE IT. Not to mention the horrible...
Ā Ā Ā Read more