Re-Konekt - Jax Beach — Attraction in Jacksonville Beach

I brought in my Galaxy S10 with a broken screen, unable to use it, and expressed that I needed it ASAP in order to connect remotely to work. "V" picked up on the urgency in my voice and let me know that he could have it fixed by the next day after overnighting the part. He then offered to switch the screen out with another screen he had in the back that he used for data transfers in the meantime, free of charge, just so I could continue working uninterrupted (the screen was also cracked, but functional). He was looking to solve my immediate problem. A+++ customer service!

He then asked if I wanted an LCD screen or an AMOLED screen, stating that the phone originally comes with an AMOLED, but an LCD screen would be $100 cheaper without sacrificing too much on screen resolution. When I hesitated, not knowing which to get, he offered to order both and allow me to see the difference. He actually offered to install the LCD, let me take it home that night, and if I didn't like it he'd switch it to the AMOLED at no cost. Again, A+++ customer service!

Wrapping up, I came back and he installed the LCD to let me view it, and when I decided to stick with the AMOLED, he installed the AMOLED and allowed me to inspect the phone and the picture before he fully sealed it. To top that off, he also installed a new battery and replaced the phone's backing AT NO COST!!! I practically have a brand new Galaxy S10 for the very reasonable cost of a brand new AMOLED screen!

Long review, but as you can likely tell, I will be doing business with this shop from now on, and sending any friends or strangers who ask. ...

Communication was awful, never called when part came in, couldn't do repair when. I came in, but assured me if I came in the next day it would be fast, fast fast. Left the phone was told it was the next to be worked on, 1.5 hrs later, it wasn't even started, but was next??? Guy started mumbling about not wanting to deal with it and I could just take my phone. I stated I wanted done what I was told was going to be done. He kept suggesting I take my phone, so I did. Back panel of the phone was shattered and when I called to ask about it, he asked the guy if he had started working on it?? He said I told you the back would break! So now my phone is not repaired and now the back panel is shattered. Stay away from this business!!! The main guy/kid will lie, change his story, say he said things he never said etc! I have never had such an awful experience trying to get a...

My eight-year-old had really done a number on his iPad screen… Some of the inside parts were visible, pieces of glass missing, extensive damage. When I brought the iPad in, first the clerk pulled up online what I could spend to purchase a new iPad compared to fixing my old one. I thought this was just an unbelievable gesture, he was just trying to make sure I was informed and knew what I was going to be spending. I opted to fix the old iPad, my son‘s apps and games are on there and we wouldn’t have to spend time setting up the new iPad. I just picked it up, it looks like a brand new device, you would never know that it was used. We will continue to bring all of our cell phones and devices to this place for...