Express Pawn Inc — Attraction in Jonesboro

Bought two laptops to use in my office by elderly women who use the laptops very lightly. After 3 to 4 months, they stop powering on, I took them to a local trusted repair shop that said they Had faulty parts in them, Specifically, the charging ports unable to be repaired. After taking them in and talking to one of the associates He said they plugged them up all day let them run and then unplug them at night to recharge. So two laptops that are plugged in all day every day until they’re sold have problems with the charge ports. I think I see a correlation. They offered no assistance reimbursement credit or anything else other than just a sorry I’ve spent thousands and thousands and thousands of dollars here but I never will again and if you need a pawnshop, Express Pawn is by far the better shop to use. I’ve purchased a laptop before there that went bad six months later and they gave me a store credit. I would avoid Express Pawn...

I went in with the intention of selling a few watches. One of which I’d financed and my wife told me she’d paid it off in August. Little did I know she just told me that and took over payments as a gift to me. The minute this was discovered I immediately said forget that watch and just do the other two. At this point they cited red flags and wouldn’t even entertain the other two watches which both had proof of owenership. They acted as if I was a criminal trying to get over on them due to a simple misunderstanding that I owned immediately. I was also told they wouldn’t entertain any other items I may bring in despite presenting proof of ownership. Poor customer interaction and air of superiority. I’d take any business you have elsewhere. If a person can’t own a simple, true mistake and move forward without being treated second class, it’s not the type of place that respects any of...

Took a smart TV in an hour after unplugging at the house, was working perfect, they plugged in and used the remote to check things out and "it wouldn't work, the screen was busted", left went home and plugged back up, works PERFECTLY FINE, AGAIN. Maybe it was because it was close to closing time, but still isn't good customer service. Thanks but no thanks, I was referred but i think ill stick with my local...