Cell Phone Station — Local services in Jonesboro

I went to here looking for a phone cover for a new phone. My experience in the store was great! They were very friendly and helpful. They did have a great special, also... buy one case get one free, or buy a case get a screen protector free. I bought two cases (one was a Coach case for $25, and the other was just a plain hot pink case $16 or $20, both were hard cases) and a mirrored screen protector (which was $7.50). I got the pink case free, of course. The man who fixes the phones, he put my screen protector on right there for me and put on the case of my choice. My experience was WONDERFUL! The only problem I have is, within 3 weeks of getting the case, I was still using the one he put on for me, which was the Coach case, and the design started wearing off... so there is a lot of white plastic spots around my phone...and it peels off everywhere. I am very careful with my phone, so it is not from being rough at all. At this point right now, it's been almost two months since I have had the case, and dropped it last night for the first time, and the case FLEW OFF THE PHONE!! So now, my phone has dents and is chipped on one of the corners. The case is very low quality. I couldn't believe it started peeling off so quickly. Although, getting two cases for $25 is a good deal, if you have the money to spend getting a new case every so often, then you will be fine buying from here--or maybe a case that doesn't have a design, so it won't peel off. As for the screen protector, it's great! The mirrored one is hard to see outside, although, turning the brightness on your screen up (which, yes, does drain your battery :( ) will fix this issue :) Overall, the quality could be better on the paticular case I bought, although it beats purchasing a case online, and waiting for it to come in the mail! :) I would recommend Cell Phone Station to...

Personally I have not stepped foot in this store. Nor will I ever and here is why. I called them up to see how much it would cost to have a digitizer replaced in my phone. I was given a run around about how you couldn't just replace the digitizer without replacing the whole LCD assembly. First off I know this is untrue because 5 other places I had called already trying to get the cheapest price possible already told me they would do it for me. Secondly there are videos on YouTube showing how to do this. Anyway that aside I was placed on hold. After about 4 mins a man got on the phone and you could barely understand a word he was saying. He tried to argue with me telling me that I had taken the phone apart (which I tried to explain to him I hadn't). He said "So you take phone apart and expect me to put it back together". Rather rudely. I told him, "No I haven't taken it apart, the digitizer had just separated from the LCD after it broke (the digitizer not the LCD). After several minutes of arguing with the guy he told me it was going to cost over $100 since I had taken it apart. REALLY? After I had told the guy several times I hadn't taken it apart he is going to charge me extra since I supposedly had? Other places are charging around $60-70. I have never had someone be so rude and belligerent on the phone with me, And I use to be a manager at a fast food restaurant. So will I take anything to them to be repaired? Not on your life. Would I recommend this place to others. No but that is up to you to make your own decision about the place. I just wanted to put my two cents in on how I was treated. I was a potential customer and they are going to treat...

I’d recently bought a new phone 14 Plus Max and I’d needed a phone case and screen protector… they were running a special on the phone cases… so, I’d decided to get screen protectors and phone cases for myself and also my children’s phone and that’s what I was charge for. Before leaving the young lady advised me that my phone case came with a screen protector but she had discarded it. I’d responded oh no, I will like to keep that as well, she said, I couldn’t, because she had already discarded it, because I didn’t need it and she had already put the one I’d paid for on the phone and the case wouldn’t fit properly if she didn’t remove it altogether. I was very adamant about everything that I’d purchased that came in the box, I would like back, I wouldn’t have ever bought a screen protector if I knew one came with the case. She refused, repeatedly stating she has already threw it away. Two months later my screen began to lift and it wasn’t the screen protector that I’d purchase, but the one that came with the case. They charged me an additional $100.for a screen protector that they didn’t put on my phone because the case came with one, although my kid screen protector were put on and is fine, Mines wasn’t. Please pay attention to what you buy and watch them to make sure they are putting the actual product on and not overly and excessively...