NINE people in line for copy/print services and one brand new employee at the service desk trying to do her best to keep up. Went to employee standing at cash register with no customers. I asked Richard if he could get some assistance to which he replied they were helping everyone they could to which I pointed to both check out lanes that had NO CUSTOMERS but 2 idle cashiers. He then said he couldn't leave the register to come over to the copy/print desk. Not even to take money from paying CUSTOMERS. People in line were not happy. Two people walked out. About 10 minutes after still having no customers, Richard decided to come over and help after all. Why could he not have done that to...
Ā Ā Ā Read moreWorst place ever. I came and needed them to print out my CD label. The young lady said I need to redo the design because the format didn't match. She was giving attitude and threw the mouse to my girlfriend. Then I spent like 20 mins to do it. Then they told me to be back to help me. But they did not tell me that the computer will reset after 5 mins. The lady didn't even care, she left me to her coworker. Then I have to redo one more time.... Never had a problem like this before. I feel like I was treated disrespectfully, we didn't say anything offensive to her, but she made me doubt that the way she treated me and my girlfriend was because we...
Ā Ā Ā Read moreI met with the associate Justin. He wss very helpful. He got me Jeff the Manager on Duty who was excellent. I bought a chair and was extremely satisfied. I was checked out by Richard, who said hello and thank you...which you don't here enough of now a days in retail. I asked Jeff, who the Store Manager was and he said Amanda. I told him to tell her the store was, clean, recovered, in stock and engaged. I'm a Senior Executive for another retailer and shop here regularly because of the service I consistently receive. The team here is...
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