GameStop — Attraction in Kansas City

The staff is rude and harasses their customers.

Literally, go to any other GameStop location. My kids beg me to go in here and we always leave feeling appalled by the staff. There is one staff member who is probably 5'8, dark hair and heavier set (my receipts say Charles?) who pushes their promos and memberships on us to the point where we are arguing at the cash register. It is extremely uncomfortable. I have worked retail, and understand what they must do, but accept no once and move on. What this employee does is borderline harassment and bullying. As he was handing me our purchase, he said, "Here's your full-priced items." Unreal. I'd ask to speak with a manager, but the other two employees didn't seem to have an issue with his behavior either. Yikes. Also, this location is like 10x10 and barely has anything. Go...

The young lady who works here was very unprofessional. She needs more training in Customer service. In the absence of a manager, an employee shouldn't share with customers what a co-worker/ manager has done wrong and how this has put her in a predicament and prevents her from doing her job accurately. She also had a conversation with another employee about the manager and how he left her in a bind, in front of customers. I wouldn't go back...

Comically bad customer service from the female employee everyone is mentioning below. She audibly sighed at me when I said sorry for the confusion, please take the warranty off the game I'm buying. Sorry you had two press 2 more buttons than you were planning on. Heres the best part, the dude that was working behind her looked at me and mouthed "I'm sorry". Is this the owners daughter or something? Cant understand any other reason she is...