The grounds of the hotel are beautiful. The pool was very lovely, and the landscaping is very well maintained. Overall I’d describe our stay as good, which was not what I expected to be saying.

Rooms- our room was a junior suite in May’s Annex. It was a large room, with a beautiful bathroom and fireplace. Unfortunately, the room did not feel very private. It was also very noisy. You can hear the traffic going by while you’re laying in bed. Additionally, the walls are thin and you can hear the guests above you walking around if you stay on the first floor. We could also hear every time the toilet flushed in the room above us. The beds are beautiful but old and very squeaky.

The valet team was excellent, and super helpful. We borrowed the Maybach and drove into town, which was a total treat. We really enjoyed this.

Service- we arrived to the property about 2:30pm, and check in was at 4. It was raining out, so we went straight to the property to see if the room was ready early. When I enquired about how much longer it would be before the room was ready (so we could gauge if we wanted to go down into town or get some work done in the living room area) we were met with a very curt and rude reminder that check in was at 4pm and they couldn’t provide any other information. Fine, understood- it was a holiday weekend so things were likely very busy. Within 5 minutes of us leaving the property, we were texted that the room was ready. It seems like this is something that could’ve been communicated while I was at the desk. We requested a late check out, the day before departure and were assured they could accommodate a noon check out. My husband had a work call he needed to be on video for, so we were grateful for the late check out. At 11:30 the property called our room to help with the luggage, and tried to hurry us along.

We scheduled a spa appointment for 1pm on the day after we arrived. We woke up that morning to sunshine, so I asked the desk if it would be possible to push our spa appointments back or move them to the following morning. Again, we were met with a curt response stating that we were within 24 hours and therefore their policy is that we cannot make any changes. I understand policies, but someone has got to assist this team with delivering a message. We left the appointment for a couples massage at the scheduled time. The technicians gave great massages, but I was a little thrown off by the masseuse moving straight from massaging my feet, to massaging my face without washing her hands in between. She may have sanitized, but I didn’t hear that and at the end of the session she washed her hands at the adjacent sink.

Dinner in the barn was beautiful. We really enjoyed the setting and the live piano. I had the chefs blind tasting with a wine pairing, and my husband had the lobster tasting with wine pairing. Mine was excellent, but most of my husbands was mediocre. Some good dishes, some bland, one the lobster was overcooked. It also took nearly 30 minutes for him to get a woodford on the rocks. I don’t think the meal was worth the $1100 price tag for 2 people. Our waiter seemed overwhelmed. Someone would deliver a new wine glass and our waiter would clear it and then be confused when delivering the next wine to pour. Again- it was Memorial Day, so a holiday weekend. They may have been short handed.

The pool area was very pretty, and the complimentary popsicles were delicious!

Overall there were definitely positives about the resort, however the service level did not match the price. Hopefully, they’re just working out some kinks since it’s early in the busy season!