Great facility, but very limiting on what they will allow patrons to do. Library staff (one male in particular) is unfriendly and polices every section of the library. I take two children, one in ninth grade and one in fourth grade, every week. This individual has made us all sit in the children’s section in the small chairs because my fourth grader isn’t old enough to sit in the “8th grade and above” section, even though I’m an adult and my other kid is in high school. An adult having to sit in a miniature chair is a bit ridiculous when trying to work with two children. Also won’t let my fourth grader use the computers when all of the children's computers are in use because suddenly it is only “fifth grade and above.” This “rule” has never been in affect before this individual began working here and there are obviously other younger children using the computers. Also had to defend the right to use the upstairs area to work with my two kids multiple times even though I’ve been taking them up there for about a year now. So basically, can’t find anywhere to sit if you have children of multiple age ranges. Would like to be able to go to the public library and actually use the facility to it’s...
Read moreStaff was very helpful and friendly. I am new to the library and the front desk person even walked me to where I wanted versus pointing in a general direction. Thank you for that! The library itself is unique in design and very clean. I liked that there was plenty of seating around, even some tables to sit at along with lounging chairs around a fireplace. I could easily get lost in...
Read moreVery nice library with the most helpful and nice librarians ever! The woman in the computer lab was so amazing and helpful. Thank you Knox librarians. You...
Read more