Palmer's Jewelry — Attraction in Kokomo

Got scammed. Came in for an event with a bunch of watch company’s and bought two watches. I was happy with my first purchase, but the second one I bought I was completely up charged and lied to. The actual sales person for the brand told me the price was $450 due to discount… turns out the discount price was the actual sales price online. So I take the watch to the register and all the sudden $200 was added to the price. I asked if that was from taxes after the discount or something and they said yes, so I continued on out of feeling too deep in the transaction to back out and want to put back this watch I was so excited to get. I was later told that price was incorrect and they held onto the watch for two weeks only to tell me the discount isn’t eligible cause it’s “limited edition” all the sudden and the vendor mislead me. I sense total lies out of that and I will be sure I avoid this store next time there’s an event downtown. Buyer beware and make sure there aren’t better prices online first and don’t be scared to walk out of that store if they add a mysterious $200 to your...

My wife & I no longer live in Kokomo but as it turns out the best place to purchase the diamond ring that met all the specifications my wife desired turned out to be back in Kokomo at the reliable Palmers Jewelry location. We spent months looking at many of the best known jewelry stores in Indiana as we were looking at pretty high quality diamonds. Finally when we decided to drive to Palmer's Mike ordered a specific diamond for us to look at (over night air delivery by the way) and we couldn't believe how closely it matched the specs my wife wanted almost perfectly. The price was even less than those so called main stream stores that always tell you how good of a discount they are giving you. And now my wife gets compliments all the time about her ring, I can't say enough good things...

They misrepresented the service that i paid for a watch repair. They said the manufacturer would be doing the repairs. I paid for the service, they waited to order parts. I checked in 2 weeks in, still no update. 3 weeks in my parts came in. The strap was the wrong one, thought the bezel and crystal were correct. Instead of doing the repairs that they were able to do, they called me to see what I wanted to do! I paid them to fix my watch, they wanted me to tell them what to do. The kicker is that I would have been fine with them fixing it with the leather band and the other parts. Don't call me and ask me how to do a job a paid you to do! Refund offered and accepted. Caveat emptor,...