Northgate González Market — Attraction in La Puente

Hello so today I went to Northgate market. My experience was not great!! The carts are not inside. You need to come back out to get a cart. They have a person on the entrance giving you a towel. But you have to ask for it. So shouldn't it be that carts should be inside already sanitized. At least all other markets do have it like that! So moving on forward. I get in line to pay. I wait my turn so the person that is getting ready to pay, move forward. Then she leaves, and the cashier leaves too. So my husband, and I are looking for her. Not knowing if we should put our groceries in the bannister , or what. So as were about to go to another checkout. She comes back and says nothing. So we asked her if she was open. She says yes. Ok so we put our items on the bannister, and I move forward to put the cart on the other side, people move right next to me. But really close. I ask them to please step back. That they had to wait till I paid. I thought the cashier would have told them something like that they needed to be 6 feet away. But nooo she had this mean face looking at me just because I told them that. So I came to the conclusion this store does not follow a protocol. Not...

So I've always known Gonzalez northgate as being a little more expensive but ive prefered them because the quality and service is always better compared to the other stores around the area. Went to the carniceria today, grabbed my number and patiently waited for my turn. Some random lady shows up with a number like 20 something numbers lower and demands service. The employee questions her but still decided to help the person who clearly was not there when they called her number or found number lying around.I specifically stopped going to El Super (there competion) for this same reason as it was out of control and come to Gonzalez to have the same issue. They need to get this under control, if you ain't there when your number is called then grab another one, it's Plain and simple. They used to have a dedicated employee controlling the numbers and calling them out and really need to go back to this model. I was not the only person frustrated about this today at the store. GONZALEZ NORTHGATE...

I was in the furthest lane to the right looking out into the parking lot, two people were in front of me. A lady and a man with his daughter. The cashier spoke to both in Spanish and also asked them if they wanted a bag, she also helped them both bagging thier items. I was next, she looked me over and soke in English and later asked if I wanted a bag, I said yes, she pointed at a group of bags at the end of the counter, I looked back at her with a bit of shock, she then reached for a bundle of bags as I was about to bag my own items, pulled one out, stuck one of my items in it handed me the receipt and began to ring someone else before I could finish. I felt like asking her " am I too white for you?" Never have I been treated like that in a Spanish store in my life. To answer your question, yes I'm Hispanic this happened at Northgate 06 ...