Lancaster Behavioral — Attraction in Lancaster

Please don't send your children here for mental health treatment. My child signed a 201 (voluntary admission). This means he can request discharge whenever he wants. However, the doctor used the threat of a 302 to coerce him into rescinding it. I wanted him home, too. I have put together an exceptional plan for discharge, with both psychiatry and therapy appointments in place, but they were dismissive, stating he is not safe to go home because he is agitated and has self-harmed since being admitted. This has only happened because he's not being treated with respect and care.

Both the social worker (Chris) and psychiatrist (Dr. Vardi) were condescending. Neither let me speak when I was on the phone. I'll admit I was frustrated with the SW when he cut me off to try rushing me off the phone, stating "I have another meeting so I have to go", so I did hang up on him. But this was after I said "I know I can keep him safe at home" to which they both said "It's clear you can't because he overdosed in front of you." I found it cold and insensitive. It was very unprofessional. The SW (Chris) seemed annoyed because I was the one who scheduled all my child's outpatient care, stating "that's usually what I do." I'm not sorry that I work faster and harder for my child than this social worker who hasn't even met my kid yet in 24 hours who thinks he's got everything about him figured out. I know my local MH resources, so I took the initiative.

The staff on the unit (100) seemed really nice for the first couple days, but I tried calling the unit between 5:30-10:00pm and I got no response. All I needed was a small update, to know he's okay, to hear his voice, to say goodnight and tell him I love him. After I heard he was being taken to the ER, no one updated me. I talked with him when he called me and he said "They said they've been updating you." Why are they lying to my kid about updating me? I never got a call. I didn't hear from him the rest of the night and I know he would've wanted to talk to me.

I was told updates can only come from the social worker, that they can transfer me to his voicemail." He isn't in on weekends, so I asked to speak to a unit nurse, but no one answered, even though the front desk said "they said they'd answer for you." I called back and said "I can't keep being transferred to numbers that keep ringing or no one answers. Can I speak to someone?" Their response was "We have been directed to send you to the social worker's line at this point." As if I was a problem for them. And since no one stated that my kiddo didn't want to speak to me, I can only assume he's being restricted from calling me. It's now 9:00am and I've still not heard from him or the team. I am beyond anxious. I barely slept. How is this okay?

Also, the doctors seem to rely heavily on chemical restraint if kids are upset. It feels like "why bother talking to a kid like they matter and helping them calm down" when they can just make medication changes or give them antipsychotics. Groups aren't therapeutic. He was so tired when I talked to him. Why is it okay for him to be half-asleep during a visit and miss meals because he's asleep from medication? Are you trying to get them mental health care or are you just sedating them into compliance? If you say you want their regular psychiatrist who knows them to make a change, not them, they will throw their board certification and credentials at you like you're crazy for questioning them. Where's the trauma-informed care? Oh, and if your kiddo signs a 72-hour to be discharged, the Dr. will coerce your child into rescinding by threatening them with a 302, which is messed up And now I can't reach him to sign a new one to get out before the appointments I scheduled next week.

The patient advocate (Garrett) was kind. I plan to call again on Monday. At this point I'm going to call the Department of Health about this, as well as other oversight agencies. So, please don't send your child here! Not only with they will lose their rights, but so will the parents who care deeply about...

Found out my man’s nurse DARLEEN has made problems for us more than what it should have been . My man and I both have mental health issues. Thanks to her it has really messed me up for the past 4-5 days he’s been there and for him as well! My fiance/husband told me all he was trying to do was help this transgender come to salvation and learn of Christ so they can be saved . And have good intention And because of this nurse , she said to me . That my man and this transgender have a “very deep connection” or “strong bond” That is not what my man is saying at all. And me being cheated on by all my partners I was with in the past . I have a lot of trauma and trust issues it’s hard for me , and not even being asked by my man if he could give his number to this transgender I was completely hurt and shocked . Since I asked my man permission when I was in a hospital if I could get my roommates number since her and I were getting along well. And I respected my man and our relationship so well I wanted to make sure he was okay with it . This had me over thinking when he never asked me and just gave his number out . And the nurse going on saying they have a “very deep personal connection ” or “strong” one was very very inappropriate and not accurate or anything you should even be saying . He told me all they did was fist pound. And talk here and there . Nothing close or relationship wise about it . And that nurse affected him and I relationship and caused us to have a big fight. Making me frantically calling in and him hanging up on me and me yelling crying to the staff on the phone who were being rude and insensitive . The staff need to be more professional to the families of the patients . And actually do there jobs and take care of the patients . And supervise . As well as not be wanting drama . And be so quick to judge the families . Because they don’t know what others outside of the hospital are going through too . The families are also affected . And also may have mental health and how they may interact with them may do harm to them too just like it would to a patient . The case worker LEXI I talked to was also very nasty . Getting mad because I kept calling , she said she would get back to me in the morning . Well , she never did it was after 3pm and I thought she was gonna leave soon and it was on a Friday . And I needed to catch her before she left since she was saying my man at the time didn’t want to talk to me and him and I shouldn’t talk until the day he gets discharged or he is and he comes home .. during our fight nothing was resolved and he wasn’t talking to me , how would I know , when he would come home , how he would be , if he would yell , we would fight , if I needed police . Or crisis or my case worker there . And she gave me attitude as soon as she then called me saying I affected her work with her patients . And that got me emotionally dysregulated because she was yelling at me , and being very ignorant and nasty on the phone , and once someone is like that I do not tolerate that and I get triggered and emotionally dysregulate . She got mad then that I kept interrupting her . Yet she wasn’t giving me clear awnsers on what steps to take on how to figure this out . And then she said if you interrupt me again I’ll hang up . And I said well you’re not even listening to what I’m saying do I need to call the cops when he arrives or what . Then she hangs up . EXTREMELY unprofessional. I’m glad there not doing nothing shady to my man when he’s there thank god because I would not rest with that .as far as I know he said they have been doing okay with him so far . As he has with them . I just have to say this . As a family member , they will look at you as the problem and disrespect you . They could give a less than approach on what you got to say and have no compassion on your feelings , on your own mental and cognitive disorders , and look at you like the joke and laugh and disregard you. If you want the best treatment for your family or your partner and you also want to be heard to, this...

Honestly, this was a good experience for me despite being there 8 days for reporting an incident of being in real danger. I blame the York police for having me committed instead of taking a police report.

My complaints are for the following reasons. The cafeteria food was delicious, but I saw many people suffering from the signs and symptoms of GI distress that was caused by an intestinal parasite infection.

2 I was told my hashimotos medications were being withheld because my levels were normal to low and they didn't think I truly needed the dose my endocrinologist had me on for a year of testing and adjusting it took to get me on the proper dose because they were not testing for the. conversion problem I have.

I was denied my medically nessicary thigh, high compression socks. Ordered by my 2 cardiologist for a combination of a irregular heart beat, Vasile vaggal syncope(with pots triggers), anemia, and low BP following a occurance of angina from a rapid series of fainting spells. Simply because of the risk my socks posed to the suicidal patients. While I understand the concern. I was never self harming, and they risked my life because of the off chance someone may steal the socks off of my person and harm themselves with them.

I was denied proper treatment or medication for narcolepsy 1 (with cataplexy ) simply because of the policy of not allowing stimulants. Some of my medications were forced to be stopped cold turkey and have been known to be fatal for stopping them this way by causing... heart problems. *see#3

The care team was good. However, I wanted to participate in my care plan. This resulted in me meating my care team for 2 minutes on intake and seeing the Psychiatric Dr for 5 min in the entire 8 days I was there where they labeled me bipolar. Despite narcolepsy most commonly being misdiagnosed as bipolar *see#4 and a full neropsych evaluation 2 years ago, I said I had no signs of the condition.

had been informed about the severity of some of my conditions repeatedly but never bothered to look up what they entail. This resulted in a cataplexy attack that caused me to fall hit my head hard on a wall and made my neck bend at a dangerous angle. As I fell i said I'm having cataplexy. They reacted like I was faking something till I was able to speak begged for help moving my head because of the extreme pain and when they finally helped me 10 min later as I said it was cataplexy and said do you understand what that is i was told "no, why don't you go ahead and educate us." In a sarcastic tone. So I did and suddenly my disputed releas of Maybe that Friday became a release ASAP. It was sold fast in fact none of the staff was aware it was happening. And they had to scrambled for an Uber 3 hours after I was allowed to go. No reporting of my fall was made to medical.

7 numerous times I saw people being allowed to be occupied by a single person for most of the time despite it being there for all the patients. A quiet room for southing music was practically lived in by 1 person and the staff allowed people to sleep in there at night making it unavailable for any of the other people. Art supplies were stolen and horded by individuals and I had evidence a patient came into my room and took things from my bedside as I was almost asleep. The staff lied and said it was them. When the previous day that same staff member said she'd look into it and only said it was her because she heard me complaining to a supervisor.

I was targeted by another patient with racist and xenophobic remarks for 3 days and nothing was done to protect me.

My medications were altered and I was labeled as bipolar by a Dr i met at discharge after a full neropsych evaluation 2 years ago said i wasn't.

Long story short im FURIOUS about the...