This dates back November 2nd but their Facebook page still hasn't approved of the post: I can only hope this will reach out to the individuals that need to hear this. We love this dog park. We're from Exeter so it's not that far but at the same time it is. Our dog Shamu is a very good boy. The only time he would ever get antsy with a dog is if he gets attacked first, which is something we just found out today (his tail was down and his tail is never down). There was one dog, a brindle colored dog that kept hovering over Shamu continuously smelling him and making him feel uncomfortable. It wasn't really an issue until he started lashing out. Luckily my dog wasn't injured to the point where he needed medical attention (because I'm very low income I can't afford that). However, after that incident my dog started trying to stand up for himself and started growling to try to tell the dog off. The family is very nice. I totally get it. You're trying to socialize your dog! And I'm glad you're trying to get your dog out there too well teach him about socialization LOL. However, when it gets to the point where individuals have to leave because your dog keeps hovering over them to the point where they're not enjoying their time at the park and not able to play with the other dogs because your dog is being incredibly hostile and even attacking, that's when you need to hold your dog down or leave yourself. I'm not saying The owners of this dog are awful. Not in the slightest. They were incredibly nice. They kept making sure my dog was not truly injured to the point of needing medical attention. There was an incident where one of their little toddlers though got knocked down because they were in between both dogs and both dogs started getting highly defensive (That's when Shamu (My dog) was standing up for himself telling the other dog to back off because he already got attacked by him; and got knocked down. Obviously unintentionally. I and more than certain both dogs would not intentionally harm a human as they've never done before, however accidents happen. Maybe next time it will be the face!) I get an order to socialize your dog. You actually have to get them out there but at the same time you need to have more control and if he keeps singling out one dog and attacking you need to hold him down or leave. I know you guys try different methods but that was not fair on my dog! Shamu is not the only dog that that this has happened to with this particular dog. Other than this incident that I feel is going to be reoccurring (unfortunately) which is going to keep us away, this dog park is amazing! Pictures were from a time before. Unfortunately I do not have a picture of the brindle dog...
Read moreI’ve shopped here for 2 years since I moved to the area. I was thrilled to have a local place to support rather than Petco or Petsmart. They have a decent selection for all pets. I’ve gone there for dogs, cats, small animals, and most recently fish. What they don’t tell you is, unlike the big chain stores, they don’t have a 2 week health policy on their fish. Their policy is only 48 hours and you must bring the receipt and a water sample. I spent probably over $100 dollars on the fish themselves there only to have close to 20 of them die. I staggered the fish so that only a few would be added at a time, I ran a quarantine tank, I used drip acclimation and I was still denied the 48 health hour policy. I’ve had 5 fish die within two days, and closer to 15 within a two week period. They obviously don’t have healthy fish but are shifting the blame to the customers. They might as well have no health policy at all. I’ve wasted over $50 on fish that are now dead, not including all the extra supplies I bought there to try to keep them alive and all the trips I made to Lee and the Exeter location only to be denied the courtesy of a refund on fish that cost around $3 each. I hate to switch to Petco but at least I can trust them to honor their policy. The last time I was there, the girl who denied my return left without even giving me suggestions on what I should have done to keep them alive next time. There wasn’t anything else likely because the fish are weak and/or ill. If you’re reading this and are planning to buy fish there, be warned. If you’re not shopping for fish, they’re fine but a tad expensive. Their small animals are not special quality but I’ve loved mine all the same. I really wish I could say better about them but it seems the place is run by girls around high school age an there’s never anyone more senior or experienced to give real detailed...
Read morevery clean well laid out store with a good selection of supplies. was good to see fish in quarantine and nfs shows they pay good attention to whats happening with their live animals and want to provide quality animals. would be 5 stars if they had a selection of canister filters and media along with their hob filter selection. but the food and medication selection was pretty broad and prices...
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