Walgreens — Local services in Lee

If i can only give a 6 star for effort and success for STEPHEN, ELIZABETH & KAITLYN, I would! On my visit yesterday (Tuesday, Nov 8) around 9:30 pm, I was trying to do an online purchase using my store credit. The staffs on duty including the manager weren't familiar and haven't done a purchase on the store on a product that's only available online (for shipping). But the staffs (Elizabeth and Stephen) and the manager on duty (Kaitlyn) were very much willing to help me, so impromptu they gave their best to learn new task that was presented. And they successfully delivered! KUDOS to these 3!

I'm really hoping that the upper management for Walgreens will find this review. Because it seems like this company isn't giving their employees enough training or refreshers about their new available services. So if there's a customer that's claiming the new offer and the present employee/s isnt/aren't tenacious enough to learn tasks they're not familiar with, the customer wouldn't get what they came for, giving Walgreens a bad reputation of either false advertising or incompetent employees.

WALGREENS, please take care of your employees a little better. Trust me, it's better for your customers, employees and most especially for...

As I walked into this location to find a certain over-the-counter medication for my mother who just got out of surgery, I see two cashiers and the manager at the registers. The male cashier in a printed shirt no mask was eating a huge Sub sandwich at the register. I went back ask the pharmacy tech where this item may be after searching for about 5 minutes he offered a certain aisle. I went to that aisle could not find it walked around the entire pharmacy area walked back to the pharmacy tech to let them know that I could not locate the item. He responded with an o and walked away from the window. As I got up to the register all three of the people were still up there and the manager looked at me and walked away it was a very disappointing experience. I used to be a former employee of this company and the customer service unfortunately was lacking tonight. My parents live in Durham and there is a rite aid pharmacy about 5 minutes away from their house and I'm partial to Walgreens so I drove the 15 minutes just to go to the Lee location and was very disappointed with the service I...

Rarely do I take time for reviews, good or bad, but Sheila in the cosmetic dept. Was the most helpful sales rep I've ever encountered in any type of store. She was genuine and so welcoming not pushy or robotic as most. She actually listened to me with patience, gave honest knowledgeable input. As a business owner myself I'm inspired by her motivation and care to just help a stranger. She honestly built my confidence in short time. She helped me find new products to try since my skin type has changed with age I'm excited leaving here for once. Employees like her are very rare and walgreens is lucky to have her! I bought 10x more than what I came in for but have zero buyers remorse. Impressed !!!!

Con: the man who was playing Manager kept interrupting (about 3xs) like stalking shelves or whatever he wanted to boss her to go do was more important than her helping me . I found that very rude but she remained so calm and caring regardless. 10$ sale she really turned to 80$ sale he should learn to not be bossy but...