Schiffman's Jewelers — Attraction in Lexington

After years of searching and finally being in a position to mark a significant career milestone, I found myself on a quest for the perfect timepiece. My journey led me to Schiffman's in Lexington, and I can genuinely say that their exceptional care transformed what could have been a daunting task into a truly memorable experience.

From the moment I began my search, Alex, the Assistant Director, understood the importance of this purchase. She patiently guided me through various options, always attentive to my preferences and never rushing the process. Her knowledge of luxury watches was evident, and she offered insights that helped me appreciate the craftsmanship and heritage behind each piece.

What truly set Alex apart, however, was her commitment to customer service. When my schedule made it impossible to visit the store, Alex, without hesitation, drove out to me to deliver the watch. This level of personalized service is rare and speaks volumes about her dedication, and the customer-focused culture of Schiffman's. While I understand that such extraordinary gestures may not be sustainable long-term, it highlighted a profound focus on the customer that permeates this location.

It's clear that Schiffman's is filling a significant void for luxury jewelry and watch enthusiasts in Lexington. For too long, we've have had to travel to other cities to find the selection and service they deserve. With Alex and the team, Lexington now has a local destination that truly understands and caters to the needs of its discerning clientele. I couldn't be happier with my new timepiece and the incredible experience I had acquiring it, all thanks to...

I recently had the pleasure of working with Kelly at Schiffmans Jewelry Store for some jewelry repairs and engravings, and I can’t say enough about the exceptional service I received. From the moment I walked in, Kelly’s warmth and professionalism made me feel completely at ease. She took the time to listen carefully to my needs, offering thoughtful suggestions that showed her deep knowledge of jewelry craftsmanship. Kelly handled my repairs with incredible care and precision, restoring my pieces to better-than-new condition. The engravings I requested were executed flawlessly, with every detail perfectly capturing the sentiment I wanted to convey. Throughout the process, she kept me updated, ensuring I felt confident and informed every step of the way. What truly sets Kelly apart is her genuine passion for her work and her dedication to making customers feel valued. She went above and beyond to ensure everything was perfect, and her friendly, approachable demeanor made the entire experience a joy. If you’re looking for someone who combines expertise with outstanding customer service, Kelly at Schiffmans is the person to see. I’m beyond thrilled with the results and will be returning for all my jewelry and...

I cannot say enough wonderful things about Schiffman’s Jewelers! From the moment I walked in, I was completely taken by the beauty of the store—it’s elegant, high-end, and exclusive, yet still warm, inviting, and personal. Unlike commercial chain jewelers, Schiffman’s has a truly boutique feel that makes you feel special from the moment you step inside.

I had the absolute pleasure of working with Deborah, and she was simply amazing. She took the time to understand exactly what I was looking for and provided an experience that was completely tailored to my needs. Her knowledge, professionalism, and genuine kindness made the entire process so enjoyable. I felt truly taken care of and valued as a customer.

I’m thrilled that the Lexington area finally has a luxury jeweler of this caliber! The fact that they will be selling and servicing Rolex and Tudor watches is just the cherry on top. I will absolutely be coming back multiple times and highly recommend Schiffman’s to anyone looking for an exceptional...