My mom and I booked massages to celebrate her birthday. When I made the appointment, I informed them I would be 19 weeks pregnant. We arrived about an hour early to relax and unwind in the facility.
My mom and I saw on their instagram page that they were doing a school supply drive. To support their drive, my mom brought a donation on behalf of both of us, which entitled us to select a prize from their âgiving tree.â However, when I went to pick mine, the woman at check-in gave me a look that made me feel like I was doing something wrong. I said, âDonât I get one too? My mom brought the supplies from us.â She hesitated before responding, âOk sure.â We both selected a free enhancement, but were told that most enhancements required extra time they didnât have available. The only options offered were CBD or deep tissueâneither suitable for pregnancy.
Oddly, we were booked for 75 minute massages even though I requested 60 minutes over the phone. That extra time allowed them to add a 15 minute dry brushing enhancement to both services. When my mom asked about deep tissue pressure, she was assured that her therapist had a firm touch and deep tissue wouldnât be necessary for a relaxing experience so she downgraded her service to the basic âAll about youâ massage.
From there, we were directed to our lockers, robes, and sandalsâbut we werenât given a tour or made aware of any lounging areas. When we inquired, we found out about the sound room, which ended up being a beautiful experience, but at an extra cost.
When it came time for my massage, the therapist led me to a room with no prenatal setup. I reminded her I was 19 weeks pregnant, and she replied, âOh, make sure you let them know next time.â I told her, âThey knew.â I had informed them on the initial call, at check-in, and again through the intake form, which she clearly hadnât read.
The massage itself was lovely, except for one moment. I became ticklish on the back of my legs and asked her to skip the front and focus elsewhere. Instead, she massaged my legs anyway, saying they âneeded some love.â
At checkout, the woman gave me a total that didnât align with the math in my head. I asked for a breakdown, and saw they attempted to charge us for the complimentary enhancements we received for donating supplies, and also charged my mom for a deep tissue serviceâdespite confirming earlier that she didnât need it.
Overall, while we truly enjoyed the massages, the communication and customer service throughout our visit were disjointed and disappointing, adding stress to what was supposed to be a relaxing experience.
Living in Arizona, I am very spoiled with amazing resort spas that go above and beyond to make sure your experience is top notch and there...
   Read moreI am writing this review to express my utmost appreciation for the incredible massage experience I had with the truly gifted Courtney. From the moment I entered her serene studio, I couldn't help but be captivated by her undeniable talent and the aura of positive energy surrounding her.
Courtney's expertise as a massage therapist is extraordinary and left me in awe. Her skilled hands worked meticulously to relieve the knots of tension and stress within my body, leaving me in a state of blissful relaxation. It was as if her touch resonated with a deeper level of connection, offering not just physical relief, but a profound sense of rejuvenation.
Beyond her technical prowess, Courtney possesses a warm and compassionate demeanor that created an atmosphere of trust and comfort. Her ability to establish such a meaningful connection made the experience even more transformative. I found myself drawn to her caring presence and impressed by her professionalism, which further deepened my admiration for her.
During our session, Courtney's focused and attentive approach was truly admirable. It was evident that she poured her heart and soul into each massage, with her intention set on providing the utmost care and healing for her clients. I left her studio with a renewed sense of well-being, grateful for the experience she so graciously shared.
Without hesitation, I highly recommend Courtney to anyone in search of an exceptional massage therapist. Her talent, dedication, and genuine passion for healing offer a truly unique and unforgettable experience. She not only leaves you feeling physically revitalized but also emotionally uplifted.
I eagerly look forward to future visits to Courtney's studio, knowing that each session will continue to bring about the transformative effects of her healing touch. Thank you, Courtney, for sharing your remarkable gifts and for the positive impact you have made on...
   Read moreI am thrilled that I found this gem! I have been working my way through all the spas in the Denver area. I have been pretty disappointed in most. Finally, Five Wellbeing exceeded my expectations in all ways and then some. Here are the highlights:
Beautiful space. No detail has been missed. Every room is calming and elegant. Each space is a delight and full of unexpected prizes. The staff are top notch. Everyone is professional and caring and kind. I felt like every person there was completely committed to my comfort and that it was a special visit. From the concierge to the therapist to the manager. All provided excellent customer service that is hard to find. The treatments. The treatments offered are unique and the head to toe facial I had and the hot stone massage my boyfriend had were both amazing. They have all different specialty tables like a dry float bed and a quartz table. Also, we loved relaxing in both he Inhale room (salt room) and the Exhale room. The hot tea, eye pillows, zero gravity chairs, high quality products and aromatherapy, etc. make it special. Yoga! They offer all types of fantastic yoga classes. Make sure to back your appointment up to a yoga classes. The yoga studio is amazing.
We were celebrating our birthdays and everyone wished us happy birthday and we received a little gift at check out as well.
I already booked another spa day for Thanksgiving and another one for December. I can't wait to go back and enjoy more of this restorative, healing, and lovely space! Do yourself a favor and treat yourself with an appointment at Five Wellbeing Studio. The prices are beyond reasonable and you won't be...
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