My wife and I shared a early Father's day dinner 6-15-2024 Saturday evening around 7:30 she made reservations the night before. We recently just move to Denver area from Kansas City Missouri,we came in at our schedule time No hoste at the front one guy finally pops up from around the corner with two more hostess wasn't a warm welcoming they didn't honor my wife reservations blow her off told us seating is your choice.I ask about upstairs seating he replied it's warm upstairs and crowded no such case at all my wife choose a open seat between the two opening doors spaces by the staircase facing the west balcony great spot to get fast open service as we thought a guy standing there in uniform made eye contact with me a few times few more servers standing around one gurl is yawning one is on her phone they all stood in watch us seat ourselves for 15 minutes No one. I mean, No one offer us service until my wife raise her freaking hand like she in grade school. The same guy who watch us seat ourselves appears to be a manager he finally comes over never apologize about nothing he goes an get a bartender who is hella busy already making drinks touching other people glasses and liquor bottles he finally comes over 5 minutes later to our table with a not so friendly attitude our table empty as it appeared to be ,What do you like he ask,? how about some water please that would be nice I replied, be mindful we both was thinking this is a upscale restaurant we been here for about 25 minutes already he goes and makes the two waters glasses sit them both on the side counter goes and make a few more bar drinks in between for other sitting customers how rude we watching our service get the old heart felt back hand finally he brings the water over ten minutes later never washing his hands at all; to make this storyline shorter as a mix couple White women,Black man our service was notable to the fact that there was way better service giving all around us so we decided to go to the open balcony not to ruin our night we sat at a nice open table the same bartender/ server finally took our order we settle for the appetizers, wings, beers and bacon wrapped bites and order a all meat lovers pizza spent 90$ to 100$ at the end of our 2,1/2 hours nighting. The bartender/server gave us the bill my wife put her credit card down on the table he grab the tab charged the amount and out of nowhere another server a women gave us the receipt and said here you go thank you and walk off she was never serving us all night, My wife and I was pleasantly kind through our whole ordeal of being cast off how rude to just past us off, No general intake on service,, How was the food? How is your evening going? Drive Safe nothing more nothing less we felt flat out disrespected for our value of money we spent,,,,Horrible dining service period, No excuses the place was not that busy around 7:30 pm seating was everywhere and the people who was coming in later around 9:pm got quicker and better friendier service we watch and observe the process.Did he get a tip hell No and I truly believe in tiping for Great service his service and the View house those who stood around yawning watching us watch them knows who you are .. The question remains will we be coming Back and fact repeated customers are the best customer it's helps your business grow...The View, Beer,appitizers was Great,the pizza was hard like cardboard no sauce or flavor at all, The ending was Beautiful to watch the sun go down over the Mountains tops best part of our dinning...
Read moreConsidering what we paid for food and drinks; The food, drinks, and service could have been better. Update: Got a response back thanking me for my candid review? Okay. If you want me to be more specific I will. As soon as we got there we sat for 15 minutes waiting for our server, and even though it was warm outside the heater above our patio table was one making it difficult to enjoy the loud atmosphere because we were sweating. I considered the fact that most of the customers were drunk after what you call brunch. But maybe the staff was too? The soda machines were out, okay not a big deal so we asked for water while we tried looking over the menu online. When our server finally graced us with her presence another 15 minutes later after going to every table around us. We ordered our drinks which not only came wrong but the ones with ice were horrible , but had to wait another 15 minutes for our nachos and to order better drinks? However the only thing decent to drink was the beer. My drinks were bland or over mixed and my kids lemonade was bitter. My water glass had lip prints on it, our table was dirty, so to me it was cleared but not cleaned. The food was inferior considered there is better food at a diner or another bar down the street. The Viewhouse was lacking good customer service, quick response time, and servers who give a hoot. So I'm sorry if my original review was too candid. My experience was horrible. I wanted to leave after I realized we had been there almost an hour and were just now beginning to eat our meal. We came in at 230p and left about 430p, all because our service sucked. Now because I'm not a "B" word I still tipped 20% for bad service, not so good food, and bad drinks. Candid...
Read moreLast night my husband and I went for dinner. We wanted to go out to celebrate our anniversary but also needed a place we could take our toddler and baby. We have low expectations when dining out with our kids as we know that most likely the process will not be the most relaxing or enjoyable due to our family dynamic no matter how amazing the restaurant is! We try to prepare our girls so that we will be the most respectful patrons possible. Last night we felt more let down by the restaurant and our girls were very respectful and in good moods during our meal. We were seated right away and got a great spot out on the patio to enjoy the lovely weather we were having. We were given a highchair which was great but no kids menu. When our server came by we got an order of fries going right away as we were hungry and wanted food available to help keep our toddler happy. We then ordered drinks and our food shortly after. Things came out at ok times but when we got our food it took quite a while for the server to come back by and we were missing sauces to accompany our food. We left before those sauces ever arrived. Typically we enjoy the food and drinks here. We live in the neighborhood so this was not our first visit. We both ordered cocktails and food. Our drinks and meals were all lacking flavor. Nothing was bad but it wasn't particularly good either. The location is still great and we will most likely come back but maybe just for a beer and fries (those were the best thing on the table). There are plenty of other restaurants around that have better food and drinks with good views also so this will be lower on the list given our most recent experience. Our server was...
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