Goodwill Southern California Store & Donation Center — Attraction in Los Angeles

DON’T COME TO THIS GOODWILL. If I could give it Zero stars I would. I bought a coach purse yesterday and asked the cashier if they do returns and she said “Yes”. Came back today to return it because it was a fake and another lady told me they don’t do returns. The lady who had originally told me that they do returns was standing RIGHT behind her with her back to me and refused to turn around. They said “WE DONT DO RETURNS ITS WRITTEN RIGHT THERE ON THE DOOR” - my mistake for not walking in and reading each and every sign on the door. I had never been to goodwill before as i’m only visiting the usa so i hope they arent all this mean. I was wrong for taking the advice of the employee who i assumed was right. WORST customer service ever and weren’t apologetic at all. I walked out close to tears....

They always have brand new high end clothing for very inexpensive prices. I have purchased $300+ red label designer jeans sometimes brand new with the original tags still attach for $7.99. I have also bought new shoes or gently used from a range of $7.99 to $24.99. I give this location five out of five stars. Mondays is Military Day! All Active Duty, Reserves, and Veterans with the proper ID are Blessed with a 15% discount. Tuesdays honors our Senior Citizens Discount. Thursdays whatever the label color for the current week that item will be $1, no matter what the...

They removed my other review. WORST EXPERIENCE IN A GOODWILL EVER. This is an unsafe location. An employee accused me of “putting socks in my bag” and trying to steal them. I didn’t even have a bag…. I was also harassed by another employee multiple times. I was not interested in him. Perhaps that’s why they fabricated this fake stealing socks story. This store is a complete embarrassment and should close. After they realized I didn’t steal any socks they tried to apologize (after being incredibly aggressive and rude). Complete joke...