Green Earth Co. Weed Dispensary — Attraction in Los Angeles

⚠️ MEDICAL PATIENT REFUSED SERVICE FOR DISABILITY! INFLATED PRICES AND TERRIBLE SERVICE & STOCK.

I visited Green Earth Company which I frequent a couple times a week. I have PTSD and wear a medic alert bracelet. Cannabis is medicinal for me.

When I entered and immediately informed security - who I’ve met - I was having a PTSD flare-up due to loss in the LA Fires, I presented my medic alert bracelet explaining my communication impairment (similar to Turrets with elevated speech). Despite acknowledging my condition, staff refused to acknowledge my disability.

Budtender Coda voluntarily filled my cart with items I didn’t ask for and didn’t want, including an edible I can’t eat and have never purchased. He gave me a total and ushered me to pay without letting me choose my own products. This confused me, as I hadn’t ordered anything. When I asked if I could select my items, another budtender stepped in, and I quickly chose two products so I could leave.

At checkout, Coda told me three times that I could not shop there with a medical condition. I asked if they were denying me service due to a disability, he shrugged.

The manager, who claims to be a nurse, repeatedly told me to “calm down” instead of offering support or compassion. A PTSD patient cannot calm down as the brain damage impairs the prefrontal cortex. She could have offered me a seat, water or any understanding, despite knowing me by name and the money I’ve spent there. Instead, she told me to shop elsewhere. And tbh, she’s always been rude.

This dispensary, meant to serve medical patients, told me I cannot shop there because of my brain injury symptoms. No one was insulted or berated; the issue was my volume and delivery, which were impacted by my condition. Despite presenting my medic alert bracelet, I was judged, and discriminated against. I have proof of the incident and stand by my account.

DO NOT SHOP HERE IF YOU HAVE A DISABILITY. THEY PRACTICE ABLEISM WHILE TAKING YOUR MONEY.

The manager’s behavior of a comically long, intimidating stare down, could seriously harm someone with PTSD. They don’t need to understand neurology—just honor the medic alert.

Post Store Reply Edit: The retailer falsely claims I insulted staff. I greeted security with a smile and laughter, gave a verbal medic alert, and showed my bracelet. My symptoms were explained as similar to Tourette’s. Security did not relay my medic alert, bracelet info symptom info provided at any time.

Coda’s creating my own cart and presenting thr total unnecessarily complicated the transaction. I was confused when given a total without ordering anything. It REQUIRED ME TO COMMUNICATE FURTHER to figure out why I ordered nothing and was being rung up.

Coda told me three times I couldn’t shop there with a medical condition. I was whispering to him at this time as he’s served me so often it was almost a plea for him to see this isn’t really me. My amygdala hijacked the real me.

Contrary to the reply, this shop has no compassion WHEN IT IS REQUIRED. On my worst day, they prioritized profits over patients, denying me shopping and dignity, and disinviting me to ever return because of my “medical condition.”

I am no perfect human snd do not claim to be. I did everything I could to offer alerts and be in and out. I could have been just a tough customer. But instead the confusion of being billed before shopping, being told to calm down repeatedly, being stared down… all poured gasoline on a fire I warned everyone was burning.

When they say discrimination is about ignorance and intolerance, it’s really true. And I’d file this experience under 90% ignorant. And if that woman is truly a nurse, I hope her patients have...

Horrible horrible experience. It was my first time going after placing an order for pick up. They told me my order would be ready by 9:30-9:45. I was rushing because on Apple Maps it shows they close at 10. I got there at around 9:40 and while I was running in the security guard told me “you better put some pep in your step”. Mind you there was another gentlemen behind me that was greeted nicely. I brushed it off and walked in. I went to check in and the security guard came in and asked if it was my first time and when I said yes he told me to let the gentlemen go first because it would take a while to put in my medical card info. I said okay. After the gentlemen finished I went to check in and right away the lady was telling me that she can’t let me in because I have an Illinois ID (I moved a few months ago here for school) and I need proof of CA residency. I tried to tell her that I needed to show proof that I lived here in order to get the medical card but she didn’t seem to care. I was super annoyed because on Weedmaps when you click on details, under first time patients it just says “10% off” it didn’t say anything about proof of residency. If you guys have strict rules, they should be known to your patients before they have to drive here and deal with all the employees rudeness and carelessness. Everyone was so negative. The store looked unfinished and unsanitary. Being in there literally gave me anxiety. As a medical patient, I thought I would be treated with more respect and care. I wouldn’t recommend anyone wasting...

I deleted my first review so I could write one about my recent experience:

Went around 6pm and there was only one customer in the room who was being helped by a staff member that I had previously not had a good interaction with. I did not get her name but she has blonde hair and a very curt demeanor…

Bought an 8th and redeemed my rewards for $1 pre-roll which I have done many times (being a repeat customer for almost a year now). When I was paying, I noticed she did not process two separate transactions for the $1 rewards item and the 8th which I have always seen other staff member do. When I asked her about this and mentioned that I understood it was for my benefit (lesser subtotal, lesser taxes charged because the preroll is listed as a -$7.00 discount after the subtotal), her response was that everyone does it different ways and this is the way she does it. After giving my change of $10 and brushing me off, she then paused, then took out $2 more dollars to give me and quickly started helping someone else. Sure enough after checking out my receipt, the difference would been a couple of dollars had she processed the transaction the way I have experienced other staff members do. This is not the first time I’ve been helped by her and she always has an attitude and talks condescendingly towards customers. I honestly would consider not returning to GEC just because of this staff member and...