Walgreens — Attraction in Manhattan Beach

As a high level health care worker myself, I understand the complexities of medicine and needing to triage, etc. This pharmacy used to be great- everyone had we helpful, courteous and seemed to genuinely care about their patients/clients. If you need your meds soon PLEASE AVOID THIS LOCATION. My mom was diagnosed with Atrial Fibrillation and at extremely high risk for a stroke. Yesterday she had to (by ambulance) go to the ER for a suspected stroke. I’ve been trying to get an extremely important blood thinner for days and the rude and lack-of-common-empathy techs told me that they were short staffed and had 80 prescriptions before me. I told them I understood but asked if there was any way to expedite due to the high risk my mom is in. No “I’m sorry, I will try” no empathy, just rude excuses (not my problem that they are short staffed- perhaps it’s because they are running a horrible operation?) and refusal to let me talk to the pharmacist (Cherise who is wonderful and knows my mom very well for years). A little kindness and compassion goes a long way, but this place has decided to hire young workers who just don’t care and it’s clear this place needs to either re-organize or close. And, if you ever need to call, please be prepared for an automated system that is always wrong and a 20+ minute wait to talk to someone who is unkind and not helpful. This place is just so disappointing and not reliable if you need correct, timely medicine. They need to...

first of all, the workers were not transparent about when my medication would be ready to be picked up which was incredibly frustrating because it's a weekly injection that i was completely out of. i ended up driving to the pharmacy 3 seperate times before they finally gave it to me.

second of all, when i finally got my medication they did not include the needles or syringes despite it being an injectable medication (written on the perscription label). i had to tussle with the workers to get the needles and syringes i needed.

third of all, when i FINALLY got my needles and syringes they were price gouged. you can get a 100 pack of these needles online from medlabsupply for under $6, here they charged me over $8 for just 4 of them. the needles and syringes cost more than the actual medication!

finally, the needles they showed me they had were different than the needles they gave me. they initially showed me the correct needles, 23 gauge 1" length. when i got home and opened the needles they were 23 gauge 1.5" length, which doesnt sound like a big deal but the depth of the injection is important to the medication and so i had to pray that i only inserted 1 inch of the needle which is stressful and painful.

ive never had a problem with walgreens until i came here. if you need medication in a timely manner and dont want to get scammed by the price of certain medical supplies i'd definitely say to go...

Talk about going down hill. This used to be a great pharmacy however it is now by far the WORST! If you need your prescriptions in a timely manner this is not the pharmacy for you. Not only have my prescriptions been filled incorrectly to have them refilled correctly takes hours and then I was treated like it was my fault and how dare I ask them to do their job correctly. Furthermore it is never the pharmacies fault even though my doctor’s office has documentation that says otherwise. As for calling in them in the phone - good luck! I literally have been on hold over an hour and hung up in multiple times. Save yourself the aggravation either use another Walgreens or use the CVS right across the street. This is truly one pharmacy that could care less as to your health and well being....