I just had the absolute worst customer service at this location. I just went in and was greeted at the door and the Cashier asked what he could help me out with and I replied just looking he then didn’t reply and began staring at me while I walked through the store. I proceeded to look around the store for about 10 minutes while the cashier proceeded to bang his hands and fingers on the counter with impatience. As I was still browsing he started staring at me again and banging louder and louder with more intensity and In between sessions you could hear loud sighs. After that I just walked out without the cashier saying goodbye or anything. Clearly I was not welcomed there even though I was the only one in the store. This cashier works on Tuesdays and has a beard and glasses. I am not impressed and will not be coming back...
Read moreThis place catches a bad rap and I think it's mostly because of the fact that it's a bad place to work. However that doesn't affect me as the consumer. The prices are no worse than anywhere else you might go, but you don't have to walk through an entire the store to get to the video game section. The whole place IS the video game section, they always have just about everything and the process of selling and buying used games is rather beneficial if you do it frequently.I think every once in awhile they have policies that annoy people, but I personally have only experienced things like this on very rare occasions. I can't even think of any specific...
Read moreEverything from employees keeping customers up to date, to amazing overall in store customer service. I am a regular customer at GameStop in the Raintree Mall and every time Mathew or Amee are there they make my experience amazing. I sat outside and camped for the XBOX series X and Amee came outside every time their was an update to keep us in the loop. Could be the best customer service I have ever had at any GameStop. You can definitely tell that Mathew knows his stuff and how to manage his employees. I just have to say Amee made the experience amazing this is why I shop at GameStop and not online. Both Mathew and Amee...
Read more