Memorial Park Funeral Home & Cemetery — Attraction in Memphis

I lost my newborn baby August of 2020. Nick was very sweet, kind, and understanding in our time of need. I’m truly thankful for him, and all of his help. I hope that he’s being blessed for his good deeds.

I’m not attempting to make this business look bad, but this has to be addressed. The only issue we’ve been having is Carrie. She was VERY nasty and rude to my fiancé and I from the start. We were quoted one price for our son’s burial, but she gave us a completely higher/different amount. Thankfully, Nick called my fiancé and settled the confusion. She took us to the burial site, which was deep into the park. Then got in her car and left us there to find our way back out. Which took a while because we had no clue where we were going. I purchased my baby’s headstone online, because she NEVER mentioned that one came with the burial. I have called multiple times to get a quote on how much it would cost for us to have his headstone installed. A man said he would call back with a quote, but never did. Last year (two years later), I get a call from Carrie stating that my baby doesn’t have a headstone in place and one came with the plot. She tried to make it seem as if I neglected my child’s burial, when she failed to mention it to begin with. My fiancé and I met with her to discuss and design the headstone. She stated she would submit the order that day, and it would take about six weeks due to Covid. We NEVER heard anything back from her. Just that the order was “in process” every time we called. Fast forward to March of this year, we went to talk to her in person. She comes out with paperwork saying “the forms didn’t have a signature, so she couldn’t send the order off.” You have literally been stating that it was sent off! She also lied saying she never spoke to me over the phone to set up the last meeting because she didn’t have my number. Clearly, I’m the one that she spoke with. My fiancé has always worked during the day, and can’t have his phone inside of the building. I was the one that told him that she called about his headstone. She’s had my fiancés number the entire time, and never reached out to either of us with updates or saying we had to sign anything else. The so called unsigned paperwork was signed AGAIN this past March. It’s August, and we have still yet to hear back from her. 08/12 would make three years since my baby passed away. I’ve called and left messages. No one has returned my calls. It makes me sad because I didn’t expect this three year process. At this point, I’m going to the news stations and get an attorney. That is pure negligence and...

Recently, I experienced the loss of my sister. It was the most difficult thing I’ve been through in my life. I cannot say enough good things about Memorial Park. From the moment that Chuck and Chris arrived to pick up my sister from her home, to the arrangement conference with Michael Grambling (a truly amazing human being), everything was so much easier than I thought it would be. The arrangements were tailored specifically to my needs without any pushiness or hard sell tactics. Danita was extremely helpful in finding the space in the cemetery that was very close to our grandparents and it worked out perfectly. Aaron was wonderful with the paperwork when it came time to make the placement in the cemetery. Alex and Cindy arranged a catered event that would’ve been exactly what my sister wanted. Vera and Verona were incredibly helpful at getting the paperwork I needed to take care of my sister‘s legal affairs in a much faster timeframe than I thought possible. Ashley Alisa and Aliza made it possible for me to be there for my sister during the cremation process. Absolutely everyone I met has been wonderful. Jeff Jean-Louis, Jeff Minton, Zach, Kerry, Raquel, Terry, were all extremely helpful whenever I had a question about the cemetery. Michelle at the front desk Laura Caruthers, and Natalie were always concerned with how I was doing. Milton Rogers showed me it was OK to be brave, Aimee Hale showed me it was OK to have a heart, at Mark Smith showed me it was OK to continue living your life in the face of difficulty. I want to especially thank Phillip Hamilton for showing me true friendship, and Wade Kelley for spiritual guidance throughout this process. I also want to thank Hannah and Richard for letting the staff of Memorial Park be all they can be. I am sure I have left many names off this list, but this was a very difficult review to write for me. I am having to move away and leaving this group of people is almost as hard as leaving my sister in the care of the cemetery. They have truly become family to me. I have never met a more dedicated and hard-working group of...

Well my husband passed and when he did things had to happen pretty fast, a girlfriend of mine recommended Park Memorial Funeral home and creamayoriym. I listened to the organized approach,and how everything was easy and they took care of everything.She explained how lovingly they took care of her family and her deceased father. I was like no need to look further that's the place for me it's a little far away from me but that's ok too. I spent twice as much money as she did for almost the same package and her father only passed a few months before my husband. Once they got paid I have had to pull teeth for information,it took almost 4 weeks for death certificates, it's been a few days short of a month to get his ashes home,and I just took care of my husband's Military honors on my own.Becausebi have not had contact with him since I picked up his ashes my girlfriend got her military honors they day she veiwed her father. We viewed my husband a month ago.Every time I speak to my representative I get I will contact you back after my appointments with the families I have today.Am iNot one of those families or do my services that I paid for stop once you have been paid? I was supposed to pick music for an online obituary but I guess they will do whatever they are going to do. I paid quite a hefty sum to be treated poorly. I do not blame my girlfriend she had 2 totally different representatives and everyone's experience is unique but this has not been plesent for me or my family definitely not organized as I have to keep going back and forth not what you need during the hectic time oflising a loved one. Please give it some serious thought I keep thinking I would have gotten better treaemt at the cold unfeeling...