Gianfranco Salon & Day Spa — Attraction in Miami Beach

I have been supporting this business for about over 4 years. I live in the neighborhood. I cut my hair once a month and leave 35% tip. Damian, who is the owner of Gianfranco hair and day spa, is a skilled barber, but he doesn’t respect his customers, nor he respects their time. Every single time, without exception, the barber made me wait for 20-30 minutes for my haircut, and it is after scheduling the appointment several days ahead. I asked him to be more considerate, and respectful towards me and my time, and he answered: “I don’t care. I cut hair very good. You don’t want to wait for me, go somewhere else.” He also refuses to cut hair without appointment, even though when no customers are in line. The bottom line is: If you have no respect for yourself, and your time, Damian, the skillful barber,...

I don’t even want to write a bad review, but this time, I have to. I’ve been to this salon a couple times as I moved here from New York. Usually there are of course different ladies that do my eyebrows when I get there, yesterday had to be the WORST experience of my life getting my eyebrows done.. the lady had no care on how she did them and was literally hurting me the whole time. What a mess!!! I want to go back and tell her how unprofessional she was to not even care about hurting me, but of course she might say it’s my fault… but it’s not, and it wasn’t.. there is NO NEED for my eyebrows the next day to be hurting and burning like this. I’m never going back again unfortunately. My eyebrows are CUT and...

Few weeks ago I had a facial with Mariana She is amazing, answered my questions and listened all my concerns about my skin Mariana is professional and knowledgeable; has the latest technology and uses high quality products I will come back to pamper myself again Yesterday I returned to get a hair cut Alejandro cut my hair the way I wanted and explained me how to style at home without to much effort. He is amazing and I am so happy with my new look Thank you Alejandro and thanks Gianfranco Salon! I will...