Batteries Plus — Attraction in Miami Gardens

First I have been a customer of this franchise for at least 3yrs have bought 4 group 27 agm batteries for my boat plus I have several collector cars which I have converted to agm batteries , these batteries are not cheap . I had a trickle charger failure on one of my cars so battery went dead I took it in expecting to get it checked out, to my surprise because the battery was dead I had to pay to get it charged and checked, the clerk told me it was corporate policy and gave me the number to call I called on speaker and asked they told me it was not their policy but stores could charge. I have been working on cars since 15 now I’m 64 never in all that time has this happened you can go to any auto parts or Walmart etc get your battery if you have problems they will check it and replace no questions asked , at a time when more customer service is needed this store is cutting back , I will never walk in to a batteries plus store again .BUYER BE WHERE !!!!!! I If you’re battery goes bad the chance of the battery being replaced under warranty as written is zero...

This one is a mixed review. Although they did refund the item that didn't work for my vehicle, it was still an issue and that's why I can't give a full five star review.

I stopped by this location Saturday since it's close to my barber, and I needed a new USB Type C cable to sync my car to my S9+ android phone. I also picked up an LED pen light to carry in my car. It's really bright (170 lumens) and works great. The friendly sales rep also showed me that its batteries can be replaced.

However, the reason this is only 3 stars is that the cable I bought worked only to charge the phone and didn't transfer data to my car's display. He did go outside to my car to see the connection and did promptly refund the cable because the store had no other usb in stock. I ended up having to buy a (more expensive) other one at the ATT...

I had one of my best service experiences here. When I walked in, Fernando assisted me with a UPS that was constantly beeping. He pretty much knew what was going on right away. He and his co-worker gave me the pricing and then worked it out so that I could get a bit of a break by opening up a business account. They were friendly, funny and informative. If you need a battery of any kind, come to this place and they also do screen repairs for most mobile phones. I will definitely come back here and will refer people to this establishment as...