The directions on how to find them are confusing... however, they are so easy to find. Once you continue down the pier, they are located to the right. I thought it was going to be so much harder. I was happy about this. They do have yellow flags with smiley faces on it.
Check the weather prior to booking. I see alot of bad reviews because of this. I knew the days I would be in Miami and made sure to book the day that had the BEST weather.
When i got out of my cab, Sal made it his business to greet and attend us. I thought that was impressive. I still had ONE foot in the cab. Lol. He was such good help.
This excursion is EXPENSIVE. I paid $89 through expedia.com. So it was $178 for two people. When i arrived, i was told that i had to pay an additonal fee of $58 each. Which was $116 for two. Then i was also offered the option to pay for photo's. Which was $39 + tax. Overall i spent an additional $160. So this excursion was a total of $338. I also left a $20 tip so that brought up my total to $358. Although this was alot of money, i am happy to let you all know that IT WAS WORTH IT.
After paying we sat off to the side and waited. Once they had 12 people, they asked us to start boarding the boat. They had all of us take off our shoes and socks. They are not allowed on the boat. We were also asked to leave all of our personal belongings. Some people did keep their phones with them. I didnt. It was all stored away and locked into a locker. My things stood safe and i appreciated and loved that they wait for everyone to be present and watching when they opened the locker for us to collect our things after the parasail.
We were soo lucky to sail with Pierre and Anouk. I love Anouk, she was small, powerful and mighty. She reminded me of myself SO much. Pierre was equally the best, very informative and friendly. They made this entire experience the best.
I did this excursion with my daughter. She's 10 years old and was so excited to do this. The group of individuals we were with, were the BEST. We all cheered eachother on and gave eachother feedback on how our experiences were. I cannot explain in words how great of a feeling that way. Both Pierre and Anouk talked about how amaze they were by that. So IF you decide to book this, be open, be friendly, cheer eachother ON, talk to eachother... it makes the experience better. I wanted my child to have the best time of her life so i purposely spoke to everyone and cheered for everyone during there turns.
The boat ride was great. I wish they had the option to book a few hours with Pierre and Anouk on a boat ride. They are just THAT much fun. Or even AFTER the parasail, having the option to still hang out for 30mins more on a little ride. I would of paid extra for that.
Both Anouk and Pierre go through the rules. They demo how the equipment goes on. Then pair by pair, we all took turns getting geared up. We had life vest on and the parasailing gear. When it was my turn, i felt that the equipment was solid and it felt safe while in the air. They showed us how to access the emergency parachute if needed as well.
Overall this was the highlight of our entire trip. Being that high up in the air, seeing the open ocean and being free. The staff was so helpful and friendly which made this experience even better. I can't wait to come back. I would do this again and also try the banana boat. It looks like alot of fun. Btw PAY for the photos. Anouk took over 100 photos and they...
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I rarely leave negative reviews, but my experience with Miami Water Sports was extremely disappointing and needs to be shared so others are aware before booking.
Reservation & Wait Time Do not be fooled into thinking that making a reservation and paying ahead of time will save you time. I made a reservation, paid in full, and still had to wait approximately 2.5 hours before getting on the water. The reservation system appears meaningless and only adds to the frustration.
Equipment Condition Before riding, carefully check the skis you are assigned. Many of them had visible damage, and staff made it clear they could charge you for any issues—even if they were pre-existing. This creates a stressful and unfair experience for customers who simply want to enjoy the activity.
The Ride Experience The ride itself was not what I expected. It starts with a short guided tour, after which you are allowed some “free riding” around a small set of buoys. However, even during this so-called free ride, the staff has the ability to control your jet ski’s speed remotely. At random moments, the speed was limited, making the ride frustrating and unenjoyable. It felt more like being restricted than experiencing the thrill of jet skiing.
Guide & Group Management Another issue was the lack of proper enforcement of rules. Some riders ignored the guide’s instructions, and instead of those individuals being addressed, the entire group seemed to suffer through speed restrictions and interruptions. This made the overall experience chaotic and unpleasant.
Overall Impression In the end, what should have been an exciting day out on the water turned into hours of waiting, worrying about damaged equipment, and dealing with constant limitations during the ride. The lack of transparency about wait times, questionable equipment policies, and the overbearing speed control system left me feeling disappointed and dissatisfied.
Recommendation If you’re looking for a true jet ski experience in Miami, I strongly suggest looking at alternative providers. There are plenty of other companies in the area, and your time and money will likely be better...
Read moreThere are no words to describe what a disappointing experience me and my friends had at Miami water sports jet skiing. It was a total disaster! We arrived about 15 minutes before our reservation so we were sure we had time, but boy were we wrong. They tell us that we have to pass a jet ski test online first which takes about 30 minutes and there is an extra charge for it. Why didn't they tell us the night before so we can do it earlier and not have to waste our time?! When we are finally finished they tell us we have to wait another hour for the other jet skis to return. So why on earth did we make reservations? There are also extra charges when you arrive so the prices on their website are totally not true. About the jet skiing; There is supposedly a path that we were supposed to follow in the water and if you don't follow it then you jet ski only goes to 5 miles per hour.(side point, on their website it says no speed limit by jet ski) There is one guy who is supposed to guide you but he just flew around and ignored us so almost the entire time our jet ski was on 5 miles per hour. If only he would've done his job... On one of my friends jet ski a little paint came off, so tiny we could barely see it and the took $250!! Isn't that insane?? They threatened that if we don't pay the $250 on the spot they will charge our card for another $1000. We asked to see a recipient of the repairs, but thay said it doesn't matter how much less the cost is, we still have to pay $250. Overall we had a horrible time, it was not worth it. DO NOT WASTE YOUR MONEY AT MIAMI WATERSPORTS. P.S. I see now that most of their reviews on Google are 1 star. I didn't know because I booked through a company viator. If I had seen there reviews earlier I would've never gone there. They obviously have excuses for every bad review because they have to answer for themselves, but in the end, they are just excuses. So...
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