Private Oasis at Arya — Hotel in Miami

This hotel stay was a pretty mixed bag. First, the good. We liked the location. The room was spacious, 99% clean, and well-appointed with fridge and microwave. Price was pretty okay for everything you get, and included parking in the attached garage. We even had a bit of a sea view from our very tiny balcony. Email communication was pleasant and good.||||Now, for the bad. Front desk staff was not competent. I usually wouldn't complain, and I'm not going to get into the details in this review, but it was pretty bad. We heard the guest in front of us ask to speak to the manager about the clerk that eventually served us, and I understand now.||||Our shower was completely out of body wash. Given our experience with the customer service staff, we didn't even want to ask and just got our own soap.||||The building has more than 20 floors, and although there are 4 elevators, it seemed like only 1 or 2 were operating at any given time. This made coming and going a slog, as the hotel guest rooms are mostly on the 17th floor. Many people wound up riding the elevator up for a bit when they really wanted to go down, and vice versa. Other guests would audibly grumble whenever the elevator would stop at yet another floor.||||The restaurant is closed for renovations. Maybe our nightly rate would have been higher had it been open, so perhaps it worked out better for us this way. Not really such a con, but more of an FYI.||||Soundproofing in the rooms was not good. Street noise was far below, so not a problem, but conversations could be heard clear as a bell in the hallway. Luckily most guests were considerate about the noise.||||On balance, this hotel stay provided most of my must-haves, so the cons were tolerable. Even though we had some issues, I would stay here again if I wanted to be in the Coconut Grove...

This hotel stay was a pretty mixed bag. First, the good. We liked the location. The room was spacious, 99% clean, and well-appointed with fridge and microwave. Price was pretty okay for everything you get, and included parking in the attached garage. We even had a bit of a sea view from our very tiny balcony. Email communication was pleasant and good.

Now, for the bad. Front desk staff was not competent. I usually wouldn't complain, and I'm not going to get into the details in this review, but it was pretty bad. We heard the guest in front of us ask to speak to the manager about the clerk that eventually served us, and I understand now.

Our shower was completely out of body wash. Given our experience with the customer service staff, we didn't even want to ask and just got our own soap.

The building has more than 20 floors, and although there are 4 elevators, it seemed like only 1 or 2 were operating at any given time. This made coming and going a slog, as the hotel guest rooms are mostly on the 17th floor. Many people wound up riding the elevator up for a bit when they really wanted to go down, and vice versa. Other guests would audibly grumble whenever the elevator would stop at yet another floor.

The restaurant is closed for renovations. Maybe our nightly rate would have been higher had it been open, so perhaps it worked out better for us this way. Not really such a con, but more of an FYI.

Soundproofing in the rooms was not good. Street noise was far below, so not a problem, but conversations could be heard clear as a bell in the hallway. Luckily most guests were considerate about the noise.

On balance, this hotel stay provided most of my must-haves, so the cons were tolerable. Even though we had some issues, I would stay here again if I wanted to be in the Coconut Grove...

Private residence room 1604-1desperately needs updating . The balcony door cannot be locked and is separated by a tarp and shared by the other unit. It is not worth over $100/night regardless of location. There are other places to stay in the neighboring area to consider before ever staying at Ayra. Also, I was not given the room I paid to stay. I should have received a deluxe room with a living room, etc, not a hotel type room. Seemingly entirely the fault of booking agent I was told; TBd. The room leaves a lot to be desired. Would not recommend to anyone. After 24 hours stay I realize I would not be provided housekeeping. Not a deal breaker as I am a very neat and clean person. However, providing 2 tiny soap at the begining of a 3 night stay is not suitable. There is nothing deluxe about this experience. Not even a box of tissue. Inexpensive furniture that looks cheap leaves you realizing that this is only about doing little if anything at all to make the guests comfortable. If you run into issues, the front desk tells you all they do is hand you the key. Don't ask us, you did not pay us is what you will hear. Free parking was part of my reservation, arrived and was told that was not the case. I cannot speak to the non private residence side of the business but be warned. Do not spend your money to stay at Ayra. Best to book a room at a reputable higher class of hotel. Would rate a 2-star for this "private residence Ayra...