LA Fitness — Attraction in Monterey Park

Great place to train and play racquetball. During holidays many non members take up space in underground parking to eat at Asian restaurants. Sauna room seems to be frequently out for services. People do not rack weights after using them. Need more paper towel dispensers and trash cans in locker rooms. Need more floor mats in pool area because floors are too slippery on bare concrete. Many shower heads need to be replaced to get proper spray action. The personal trainer area is too cluttered and patrons do not know if they can use equipment. Some weight machines do not work and there are no out of service signs on them. Locker rooms have too much water on floor in dress in dressing area and some locker doors are broken. Too many people in gym sitting on equipment and talking or using cell phones or leaving their water bottles and bags on equipment. People leave heavy weights on machines. Need a greeter at door to say, "Welcome to LA Fitness" and help open the door. The front door should have an automatic opener. The place need more water fountain areas. Need some music in the jacuzzi area. Water hoses always bundled too close to jacuzzi area. Need more hooks to hang towels in pool area. Would prefer shelves to put bags on around pool area. The entrance to the showers are different at other LA Fitnesses so you need to be careful. Do not see parking for motorcycles but there are some places that could be used in the underground parking area. The access to get into the parking area and out is a hair raising and dangerous event. Somebody is going to get broad sided or even killed leaving the parking lot one day. It's a great place to train but many people appear to be unsociable. They wear their earphones, thumb on their electronics, and carry unhappy frowns on their faces. I have been coming to this place on the first day it opened and for years, nobody has really said hello to me or smiled my way. It's like they are indifferent to me. I am not of Asian heritage. I come because the place is the cleanest gym and closest gym for me, but not the friendliest. I hope my noted experiences here makes this gym a better place for me and others...

Let me tell ya about this place. First they deserve 0 star for being incompetent. First time when you sign up they called you to give a free personal training senssion by the MANAGER, who is a big scammer. He gave the first session which was good, so he brain washed you to sign up for a plan which costed me a lot a lot of money more than $3000. Then he said you will have this person as your personal trainer "he is pretty good, he is also a physical therapist". On the day of you class the trainer cancelled on you so they gave another personal trainer who is a beginner. Bad senssion and not even 30 minutes. They would last for less then 20 minutes. So I would make appointment and they would cancel on me. So all my hours were wasted. They don't refund your money even if you ask to cancel. They even over charged me for 3 months because they said I didn't cancel but I talked to that MANAGER, he knew I wasn't happy and I stopped the plan. So I tried to called the line to talk to the MANAGER. And he wouldn't be available ever. Even if you go there to meet. I called to make an appointment with that MANAGER and they told me he was gonna be available during week days around 3:30 pm. I skipped work to go there to try talk to him about the over charged and guess? He wasn't there. Someone at the front door who was little rude told me he is gonna be there around 4:30 pm. So everyone there keep lying and saying different this. To stop the over charge they didn't fix the issue I actually stopped the payment and requested the refund from my bank that is how I got refunded. The only thing I could say about this place is Scammers! Don't go fool yourself with...

I’ve been to several LA Fitness locations in the East LA area, including Alhambra, both Pasadena locations, Montebello, Baldwin Park, and West Covina. Unfortunately, the Monterey Park location has been the most disappointing in terms of equipment availability and overall gym upkeep.

The biggest ongoing issue is the lack of necessary equipment, particularly dumbbells. At almost any time of day, about 50-75% of the dumbbell rack is empty. Many are either missing or left scattered throughout the gym, and it doesn’t seem like staff make a consistent effort to return them to their proper place. Unfortunately, this habit also extends to some members, which only adds to the frustration.

Barbells are also in short supply. Between the squat racks, bench press stations, and shoulder press setups, the location is generally short by about 3–4 barbells. Some members also take barbells to other areas (for example, to do deadlifts), which further reduces availability.

I live just down the street, so I’ve been a member here for years. While convenience is a plus, the experience is often frustrating enough that I sometimes drive 20–30 minutes to Pasadena or Arcadia, where equipment availability and organization are noticeably better.

I hope management addresses these issues, as this location has the potential to be much better with some consistent upkeep and...