Thainiya massage SPA — Attraction in Montgomery Township

Don’t go here. 0 stars. I used to frequent both locations of Thainiya Spa (Montgomeryville and Colmar) before they recently separated (different owners) because I discovered Cici (best massage therapist in the world). My partner purchased gift certificates for me for Christmas from the Montgomeryville location not knowing that Cici only works at the Thainiya in Colmar now. The gift certificates clearly showed both locations on them(false advertising), but since Colmar has a new owner, they would not accept the certificates that were purchased at the Montgomeryville location. He tried to return them to get our money back and the woman said the owner wasn’t there, come back later. So a week later, I tried. The employee refused to give me the owner’s name or contact number, repeatedly told me “no” to EVERYTHING. She tried to run me in circles and continued making up lies as she and her boss (who was apparently in New York, but on the phone) repeatedly told me no. After about 45 minutes and my refusal to leave without the money/aggressive approach, she finally gave me our money back. Terrible customer service. On a good note, if you’re looking for a PHENOMENAL massage therapist, go toThainiya Spa in COLMAR and ask for Cici. There is another lady there who specializes on walking on your back-she’s great to. The staff in Colmar are always kind and are quality massage therapists. Do not go to...

Please avoid this place at all cost. They dont use lotion or cover you up when ready to massage you. I have been to alot of massage places before and never experience this. When I was finally able to communicate she put a sheet on me. I told her multiple times to avoid my tailbone because it was sensitive. She kept doing it. I did not even last 2 minutes on the table when I told her to stop. I asked her to leave the room so I could change privately and she wouldn't do it so I had no choice but to change in front of her. I then asked for my money back because you have to pay first. They got me on the phone with the owner who switched to English and said they dont do refunds. I'm in the middle of a claim with my bank in an attempt to get my money back. I usually never write reviews let alone ones like this but I'm very upset and I dont want anyone else to...

I was treated like a piece of meat. Do not go.

We used to love this place. We had gone here at least 8-10 times and always had a pleasant experience.

First off they require a 3% charge from a credit card. Or a bank card. They insisted on cash. Then when they charged $5 for a $100 90 min massage I tried to let them know it was only $3.00 all of a sudden they don’t speak English. Tried to inform I would like special attention to neck and calves she say ok but did nothing. Spent 5 mins on each arm 10 mins on each leg and spent an hour on my back doing the s same thing.

Then when I didn’t want to leave a tip or just put $10 down, boy they sure knew how to talk English then. Hahaha

Def not worth going. We will...