Mattress Warehouse of Morris Plains — Attraction in Morris Township

I had a fantastic experience at Mattress Warehouse, thanks in large part to the exceptional saleswoman, Danielle. She demonstrated an impressive knowledge of the products, guiding us through a wide range of options to help us find the perfect mattress. What truly set her apart was the personalized experience she provided. Danielle took the time to understand our specific needs and preferences, ensuring we made the right choice.

Danielle's friendliness and enthusiasm were truly refreshing. She made us feel comfortable throughout the entire process, and it was clear that she genuinely cared about our satisfaction. But what truly exceeded our expectations was when Danielle went the extra mile and called her district manager, Todd, to ensure we received the best possible deal. This level of dedication and commitment to customer satisfaction was truly remarkable.

Not only did we receive excellent service, but the quality of the products at Mattress Warehouse is top-notch. We are now enjoying the most comfortable and restful sleep thanks to the mattress Danielle helped us select. Overall, our experience with Danielle and Mattress Warehouse was exceptional, and we couldn't be happier with our purchase. If you're in the market for a new mattress, I highly recommend visiting Mattress Warehouse and asking for Danielle's...

We ordered a mattress from Morristown Mattress warehouse. Their communication with the main warehouse is terrible. The mattress was delivered. They did not install the headboard. They left the mattress at an extended height which we could not get into. The service technician asked if we wanted to throw out the headboard, my wife went nuts. We called the Mattress warehouse in Morristown. They explained that they did not have the Mattress of the headboard bracket that was needed that they would have to order it so I says OK order it and when they come back, they can lower the bed. They called today, which was the date of the service and wanted to know if we were going to pick up the mattress or have it delivered. We already have our Mattress it’s a matter of being able to sleep in it if you can’t get into it you can’t sleep in it. No one there informed us that a bracket was needed for the headboard the technicians installing the mattress and boxspring didn’t ask us what height we wanted it. There’s a lot of failed to communicate in...

Update: Spoiler—my experience was so good the first time that I went back to purchase a new mattress! Bridget truly went above and beyond. She really took the time to understand what I was looking for. She walked me through all the options without ever making me feel pressured, and she helped me find the perfect bed that fits both my comfort and budget. Her professionalism and friendly personality made the whole process enjoyable and stress-free. If you’re shopping for a new mattress, I highly recommend asking for Bridget!

Even brought a friend a couple days later and he chose a mattress, pillows and adjustable bed.

I had an amazing experience at Mattress Warehouse when purchasing my new adjustable bed base. Bridget was incredibly knowledgeable and took the time to answer all my questions, explain the features, and help me find the perfect fit for my needs. She made the whole process so easy—no pressure, just genuine guidance. I couldn’t be happier with the exceptional service I received at...