it all started out great until Zack the short Indian salesman/owner of the store, stole my wedding ring and refused to give it back. He sold me a ring that three days later I brought back. It was not Quality that I was told it was on the fifth day he claims he sent it to New York and I have not been able to get my ring back , he stole my ring and refused to accept my phone calls. All of a sudden he is nowhere in the store or in the mall this place you guys stand clear from do not spend your money at this place. Their diamonds are flawed and theyāre nowhere near worth the price that they claim them to be take them to a diamond place and get them valued Customer service is wonderful. Itās a lure to swindle you in to their fake diamonds, or Go to a more reputable company and do not please do not allow Zack and his family of fraud. Indian jewelers help you with your purchases. knowledgeable in committing fraud stand clear of the Diamond Company at Southlake Mall and their sister companies throughout...
Ā Ā Ā Read moreWent to this place In search of a wedding band for my wedding. We went to this place and saw a ring that we liked and when we told them we would come back they took our phone number and wouldnāt stop calling us. They called us about 5 times and we decided to purchase the ring from them. Here we are two weeks later and a stone fell from the band. These people now want to charge us to fix the ring when the stone fell out due to how CHEAPLY the ring was made. Iām very disappointed because they practically chased us to purchase the ring but could not fix the ring we only had for TWO WEEKS as a courtesy. I will NEVER go back to this place or recommend them to anyone due to their inability to stand behind their poorly made products. I shouldāve known better than to go to one of these stores for a ring so precious to me. Please do not go to these people! Their ring looks nice but its not durable and is most...
Ā Ā Ā Read moreFirst time coming here I paid off my finance within the 90 day period. Came back second time got screwed over big time. On my recite it says my chain is 20.5 grams went snd got it weighed and was only 5 grams so they made me use my whole1760 on a chain only worth 300 dollars and from my last finance I had to bring my ring back that broke in half. They change it out saying it would keep breaking because how thin it was and offered to give me credit off. The first ring I had cost more then the second one and I know this because I always go to my jewelry tester to make sure what I buy is real and to get a estimated cost to see how much itās worth. Iām not ever coming back here yāall can do as you choose but I feel I got played I usually come here with my fiancĆ© but I was alone this time... talking about treat yourself yeah I treated myself to a whole...
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