AutoZone Auto Parts — Attraction in Mustang

I am leaving this review because Ronnie went above and beyond to help me. He was wonderful! For the past two days when going to start my car, it wouldn’t start and I had to get it jumped. I figured it was a battery issue so I called autozone to check if I still had warranty on my battery. Ronnie answered the phone and he was very friendly from the very beginning. He looked up my battery for me and informed me that my battery was still under warranty, and told me he would replace it if my battery was bad. I use my car for my job so it is crucial that my car starts when I go to start it. I drove to the store to get my battery checked and while he was checking it he noticed I had a coolant leak. I did know I had a coolant link and I just added “Bar’s Leaks” Stop Leak the day prior to hopefully fix the coolant leak issue because my car overheated a couple weeks prior to today. Ronnie not only noticed the leak immediately, he showed me where it was on the hose. I want to emphasize that because I had explained my coolant issue to someone else before and although they were very kind and helpful which I really appreciated, they did not notice the leak in my hose. Ronnie noticed the leak instantly when I didn’t even come to him with that issue. Then, he proceeded to explain how this leak could affect my car and all the things it could damage if my car overheated. I really appreciated him taking the time explain all that to me because I know nothing about cars and I appreciate someone taking the time to teach me. I have learned through the years how beneficial it is to know how things on your car work to be able to keep it running properly and hopefully not causing extensive damage, for example in the case of my car overheating. After taking the time to explain everything, he replaced my battery and the hose for me as well. I can’t stress enough how much that meant to me. I have replaced my battery on my own before via a youtube video and it was awful. It took me hours! Ronnie replaced my battery within 5 minutes and even added the corrosion protection on there. He then replaced my coolant hose and again, took extra time to explain how it worked, how to add coolant to my car, and the safety protocols to follow to ensure I don’t get hurt in the process. He even taught me how to check my oil! I can’t brag enough about how great Ronnie was. He truly went above and beyond and far surpassed that. He is an exceptional employee and such a kind person. I leave this review in hopes he gets recognized for how great of a job he does. I would leave way more than five stars if there was an option to do so! He...

About a week ago or so I ordered a starter for my truck and I was having towork on the truck my out of my storage unit. That was right down the block from autozone. And the guy I was talking to, I told him it's for a v8 3 times and he even repeated it back to me.He had given me one for a V6. And he then told me it would be there at the store in the morning and I was okay with that. I go and pick up starter next morning and drove a few blocks down to start working on it and after i pulled out old one I noticed that the new one wasnt it at all. They gave me a V6 starter. Now im stranded and cant go nowhere so I call autozone back and I very polite cause I know we all make mistakes but like I said im stranded no way to get up there to replace it. So the manager decided to have one of his guys bring me the correct and swap him out and then go back up there to finish and correct the paperwork. That was so helpful for him doing to for me. Now if I was far away yeah that probably would not have happened. I wish I could remeber the managers name but thank you once again autozone in Mustang keep up...

After a recent ice storm, my car sat in the garage for days in the below freezing tempos with a battery meant for the hooter climates. Needless to say. My car battery did not start up and being a GIG Worker I was limited on funds. I went to the closest auto parts store and they had a battery that was out of my reach and he was not willing to see if he could find another battery in his realm I could purchase. I'm new to the area and then remembered seeing an Auto Zone a few blocks away. I wish I would have started here first. Even though the battery was not in stock, Tony took the time to research and help me locate the battery. Then. Instead of me driving to it, he transferred it t9 the store for me. Now he is doing the install as well. I'm an old lady, so Iit is not the cute factor motivating him. It is the customer service that drives him. MUSTANG AUTO ZONE, keep Tony and others like him. Your business will only get stronger....