Express — Attraction in Natick

Today I went to Express in the Natic Mall to buy a few shirts because I have had success there in the past.

When I found the set of shirts i was interested in, the Performance series, I asked a worker if I could try them on, as there are various sizes, such as slim fit and extra slim fit, as well as various color and pattern options. The employee let me know that I could not try those specific shirts on but instead I would be allowed to try a sample shirt on that would be the same fit. I found this oddbut said okay.

The sample shirts were plain white and somewhat transparent, I told the attendant that I thought this was a weird business model in that I wanted to see how the shirts looked on me, as they are $70 shirts, not just how they fit. Again she said she couldn't let me but again I said okay, and took a couple sizes into a dressing room.

After putting the first on, first of all I could not tell how the blue plaid shirt that I wanted to buy would look on me while looking at myself in the white dingy transparent shirt I was wearing, then I began to smell something... I thought no, it couldn't be... so I smelt the shirt. It was disgusting. I took it off immediately, considered still buying the shirts but thought to myself, no. If they dont want to help me buy a shirt I'm not going to help them by buying one and went to Bannana Republic where I found...

I bought a suit from this store about 5 weeks ago. At the time they told me we don’t have your jacket so we’ll order it online for you. The customer service person ordered the jacket for me with the correct size but INCORRECT fit. I only found out about it when I had to try it on for my occasion that it was classic fit and not slim fit like the pants. The jacket is baggy and is not wearable especially with the slim fit pants. I called the store and they absolutely couldn’t do anything about it even though it wasn’t my fault placing the order. I spoke to the manager Daniel and he literally told me I know it’s our fault but there’s nothing I can do for you. Just do yourself a favor and...

I just had the best experience at Express in Natick Mall, all thanks to Rosita! I was stressed out trying to find a last-minute birthday outfit and honestly didn’t know where to start. Rosita, the store manager, was incredible! She took the time to listen to my needs and helped me brainstorm ideas.

With her suggestions, I found the perfect outfit that made me feel amazing! I truly appreciate how she went out of her way to help me out. Thank you so much, Rosita! You made my day so...