Bon Voyage Boutique Travel, LLC — Attraction in Neenah

My wife booked a trip to Iceland with some neighbors through this agency. We met every requirement and deadline, provided all our contact information, as requested. As the trip timeline drew nearer, we were concerned we had received no info about preparations, flights, accommodations, travel tips, etc. So we reached out to them and explained our concerns. They reassured us they had addressed the issues. Another 2 weeks transpires, and again, nothing. Keep in mind this was not an inexpensive trip. Another call 1 week before departure, they again reassured us issues were addressed. Well today (2/27/2024), my wife and I began receiving emails from the agency, however, my wife also received an email from our local tour guide in Iceland, yet I did not. Continued hit and miss. Very disappointing. International travel is decidedly more complex, however, agencies sponsoring trips must be on top of their game, and recovery from problem experiences must be immediate and effective.

Well, our Iceland Trip is nearing completion. I feel it is only fair to update this (my) review. First, all communication issues we initially experienced were fully and very effectively resolved by Bon Voyage. ♥️

2nd, our Tour Guide, Vilim (Collette Travel), was absolutely outstanding. His knowledge base, was complemented with his incredible communication skills, sense of humor, and unsurpassed concern for our care, and compassion for ensuring our experience was complete, and ability to line up a stellar agenda for our trip.

3rd, through a bit of luck and timing, our weather for 95% of our trip was amazing and rare (much blue sky, sun, and nominal winds). It made for pleasant travel and amazing pictures/views of the sights and landscape.

4th, Bon Voyage successfully shepherded our group and created the environment via events, etc., where we really bonded, enjoyed each other's company, and became friends!

To close, my expectations for this trip were fully realized, in large part, as a result of the efforts of Bon Voyage (Geoff, Cindy, and Kara). Additionally, I would like to recommend that anyone, new to travel or not, seriously consider Bon Voyage for your travel/trip needs.

They demonstrate great insight and care of travel and their travel guests. Thank you Geoff, Cindy, and Kara for a great experience and for the many memories we will cherish moving...

I journeyed to Taipei, Taiwan via EVA Airlines to visit my son who is teaching English in Yilan County. First a shout out to EVA Airlines. I found this airline to be very professional; they run a tight ship! I flew Economy Plus and I was very comfortable on my 15 hour flight from Chicago to Taipei. We received a goodie bag with toothbrush, toothpaste, comb, hand lotion, lip balm, eye mask and socks. We were also provided with slippers which were super nice on such a long trip.

Taiwan is a very clean and friendly country. I was especially impressed by their subway and bus system which is called the MRT. It was extremely easy to travel throughout the country via high speed train and the MRT. All of the stations were extremely clean, I actually saw people cleaning the hand rails on the escalators more than once. The buses have curtains and head doily on the head rest and they were spotless.

Taipei is a contrast of very modern and traditional old world China culture. There are amazing skyscrapers and Mom and Pop cafes where you can get anything from scallion pancakes to pork and shrimp dumplings. The food was very fun! Make sure to check out a night market for food surprises and lots of variety!!!

The history of Taiwan is rich and I was especially taken by the story of Chiang Kai-shek and the relationship Taiwan has with China. Make sure to visit Chiang Kai-shek Memorial Park while visiting Taipei.

One thing to consider when visiting Taiwan is the weather, it is very tropical and if you are not a fan of super hot humid weather plan carefully. My visit was in early April and the temps were in low 80's with low humidity. My son said the heat and humidity are almost unbearable in the summer and winter is cold and rainy. So plan for Fall or Spring if possible to enjoy their best weather.

I would not have gone to Taiwan if my son was not living there but after my visit I am very happy I went and I plan on going back next year.

Happy...

Jana was very responsive and helpful for coordinating our trip. She provided us all the information we needed in order to be set and ready to go! I wish we would have recommended a better place. Honestly, the resort was not amazing. The food was good and we had fun on the excursions. They did not maintain the resort well (rooms were mostly clean, the buildings had many missing letters/chipped and broken stairs/smudges on walls/spilled drink spots on hallway ledges), there were no designated smoking locations so there was smoking everywhere (we don’t smoke so it was gross), it felt more spring break vibes than honeymoon vibes (not relaxing house music, American rap music), lots of party drinking (we don’t drink), language barriers (some servers knew what an iced tea was and I was able to have some but most had no idea and tried offering me Long Island iced tea or said they had no iced tea). We told them it was our honeymoon (we got married 4 months ago and brought our marriage license), and they told us they would do something special. We told them we didn’t drink so they would skip the champagne. They brought the most basic fruit plate to our room and called that a honeymoon surprise. It’s an all inclusive resort…if we wanted fruit, we would have ordered it. No chocolate, flowers or anything. Poor customer service, who said they had amazing customer service ratings online (probably because most people rating were all drinking and drink so they didn’t care about all the things we noticed). Overall, not a classy location (people were not very friendly as compared to a lot of other places we have been to). See attached non disclosure document their manager Adolfo tried to...