Beaches Branch Library — Attraction in Neptune Beach

A library is still a place where customer service should be adhered to. I went to this library Wednesday and saw that the janitor was creating more noise than they would allow a patron to make. I heard her through my headphones and I told her so. She became indignant after I let her know she was being disruptive. After she told staff what I said the library staff proceeded to make more noise around where I was sitting. You represent that library even if you don’t work for them. If you choose to get the staff involved due to your lack of customer service it’s pretty clear the library is more worried about bullying those who speak up against someone being disruptive. They kept choosing to be disruptive as well. I had a hard time with a project I was working on and the added noise just made me that more frustrated. If you’re not aware that customer service is in every job stop doing said job and quit. You’re not serving the public you’re serving yourself and that’s why you’re in a service job because you haven’t learned to Provide good...

I was just here yesterday and I had checked the map and the location hours said they were open from 10:00 a.m. to 9 p.m. Monday through Friday and till 6:00 on Saturday now I see completely different hours on the door after a long bus and long walk with heavy items and I am tired and very disappointed. Seems sometimes they close at 8:00 sometimes they close at 6:00 apparently the hours are all mixed up and I walked and took the bus a long way here and expected them to be open and they're not open 🙄😮‍💨😤☹️🤷🏻‍♀️🤦🏻‍♀️ I guess I'll bring it up with them tomorrow at the Comic-Con or forget about it cuz it's probably...

Aniyah NEEDS to be full time, it will be hard to match another story time now. The kid had an absolute BLAST. Seriously, the kid engaged more, and enthusiastically then he ever has with anyone else. Marlene, and Mary were super helpful. I havent been to a library in at least 10 years, and Marlene made my experience absolutely amazing. They took the time to help me apply for my card, took me through the steps for checking books out, scouting locations, online resources for books and other stuff. The rundown on essentially the whole place. Im super excited to have a card again. Shoutout...